PFD report

Danny Sweet · Prevention of Future Deaths report

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Issued 29 Jul 2016•Cornwall and Isles of Scilly

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
8

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
5

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Failure to maintain consistent and adequately justified clinical records
    Part of recurring concern: Failure to reliably document the rationale for consequential decisionsPart of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
  2. Failure to safely manage patients with apparent capacity who decline treatment or care despite deterioration
    Part of recurring concern: Unsafe management of refusal of necessary care or protective action
  3. Failure to ensure consistency in treatment decisions
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. Action

    Ensure all key clinicians within investigation terms of reference participate in future Serious Incident investigations.

    Stated by Cornwall Partnership NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 29 July 2016.
  2. Action

    Hold a Learning from Experience meeting with relevant clinical staff to consider developing a care pathway, engaging family and friends, and producing an action plan.

    Stated by Cornwall Partnership NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 29 July 2016.
  3. Action

    Launch a Trust-wide review of clinical risk assessments for people presenting with suicidal thoughts or acts, including use of the STORM assessment.

    Stated by Cornwall Partnership NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 29 July 2016.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Consistency in treatment decisions cannot be ensured because assessments are moment-specific and require clinical flexibility.

    Stated by Cornwall Partnership NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain consistent and adequately justified clinical records

Wider context from the report

“I raise also whether there should be training to ensure that the entries in the notes and records are consistent. By way of illustration, where ████████ and ████████ decide to discharge Mr Sweet from their respective caseloads, they should justify those decisions in light of ████████'s earlier concern that Mr Sweet may need an informal admission into hospital. ”

Is this part of a recurring concern?

Yes — Failure to reliably document the rationale for consequential decisions; Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to safely manage patients with apparent capacity who decline treatment or care despite deterioration

Wider context from the report

“Mr Sweet’s case raises a more general issue namely, how the Trust deals with patients (within the confines of the Law as currently drawn) who appear to have capacity and yet decline treatment/care even where family/friends state their condition is deteriorating. I recognise this is a difficult issue. I wonder, however, whether in such situations, clinicians should record in the notes and records their concerns that patients have capacity and yet may go on to self-harm. Furthermore, I feel it may be worth reviewing if clinicians should share those concerns with family/friends who try and bring to attention the patient’s deteriorating condition. I recognise there will be an obvious need to respect the rules on confidentiality. ”

Is this part of a recurring concern?

Yes — Unsafe management of refusal of necessary care or protective action.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure consistency in treatment decisions

Wider context from the report

“I wondered if it may be appropriate to reflect on how to deal with patients who present in an inconsistent manner. In particular, I questioned whether it was appropriate simply to presume the best case scenario. I was further concerned whether or not it was appropriate for a check to be built into the assessment process to ensure consistency in treatment decisions. There appeared to be obvious inconsistencies first in the concern of ████████and the decision the very next day to discharge Mr Sweet from the caseload of the HTT and secondly, in the decision of ████████to refer to CMHT yet ████████discharging Mr Sweet from caseload after a first assessment. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record concerns about self-harm risk in patients with apparent capacity

Wider context from the report

“Mr Sweet’s case raises a more general issue namely, how the Trust deals with patients (within the confines of the Law as currently drawn) who appear to have capacity and yet decline treatment/care even where family/friends state their condition is deteriorating. I recognise this is a difficult issue. I wonder, however, whether in such situations, clinicians should record in the notes and records their concerns that patients have capacity and yet may go on to self-harm. Furthermore, I feel it may be worth reviewing if clinicians should share those concerns with family/friends who try and bring to attention the patient’s deteriorating condition. I recognise there will be an obvious need to respect the rules on confidentiality. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in Community Mental Health team assessment after referral

Wider context from the report

“I was concerned, however, that the very day after a Consultant Psychiatrist contemplated informal admission into hospital, a nurse from the HTT felt able to refer Mr Sweet to the Community Mental Health team where he was not seen for a month. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to share relevant self-harm concerns with family or friends reporting deterioration

Wider context from the report

“Mr Sweet’s case raises a more general issue namely, how the Trust deals with patients (within the confines of the Law as currently drawn) who appear to have capacity and yet decline treatment/care even where family/friends state their condition is deteriorating. I recognise this is a difficult issue. I wonder, however, whether in such situations, clinicians should record in the notes and records their concerns that patients have capacity and yet may go on to self-harm. Furthermore, I feel it may be worth reviewing if clinicians should share those concerns with family/friends who try and bring to attention the patient’s deteriorating condition. I recognise there will be an obvious need to respect the rules on confidentiality. ”

Is this part of a recurring concern?

Yes — Failure to communicate safety-critical care information effectively between care providers and families.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Incomplete serious incident review lacking formal interviews of relevant clinicians

Wider context from the report

“A final matter that came out of the inquest was that the Serious Incident Report was incomplete. In particular, neither ████████ nor ████████ had been formally interviewed as part of the review process. You may feel that there would be merit in getting the respective clinicians from the relevant departments (Hospital Liaison, HTT and CMHT) together to see if there are any lessons to be learned. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations; Unreliable formal safety-incident management processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to account safely for inconsistent patient presentations in risk assessment

Wider context from the report

“I wondered if it may be appropriate to reflect on how to deal with patients who present in an inconsistent manner. In particular, I questioned whether it was appropriate simply to presume the best case scenario. I was further concerned whether or not it was appropriate for a check to be built into the assessment process to ensure consistency in treatment decisions. There appeared to be obvious inconsistencies first in the concern of ████████and the decision the very next day to discharge Mr Sweet from the caseload of the HTT and secondly, in the decision of ████████to refer to CMHT yet ████████discharging Mr Sweet from caseload after a first assessment. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure all key clinicians within investigation terms of reference participate in future Serious Incident investigations.

Verbatim wording from the response

“The Trust acknowledges that the Serious Incident Report is incomplete. There are learning points for the Trust in relation to Serious Incident Investigations and the Trust’s Director of Quality and Governance/Executive Nurse, ████████ will take this forward. We will ensure that in the future all key clinicians, within the Terms of Reference, are involved in future investigations. We have also identified the importance of providing feedback to staff interviewed for the purposes of the investigation.”

Source location

2016-0275-Response-by-Cornwall-NHS-Trust
Page 2 · response
Published 29 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Hold a Learning from Experience meeting with relevant clinical staff to consider developing a care pathway, engaging family and friends, and producing an action plan.

Verbatim wording from the response

“It is impossible to ensure consistency in treatment decisions because assessments are “of the moment” and there has to be flexibility for clinicians as situations can change. However, the Trust does recognise that there does need to be a clearly defined pathway decided at the initial presentation. The action that will be taken is that there will be a Learning from Experience meeting. We will ensure that clinical staff, across all services involved in the care of Mr Sweet, participate in the meeting. The meeting will be overseen by ████████ Inpatient Clinical Director and Consultant in Rehabilitation Psychiatry. One of the purposes of the meeting will be to consider developing the pathway.”

Source location

2016-0275-Response-by-Cornwall-NHS-Trust
Page 2 · response
Published 29 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Launch a Trust-wide review of clinical risk assessments for people presenting with suicidal thoughts or acts, including use of the STORM assessment.

Verbatim wording from the response

“We agree that it is appropriate to reflect on how to deal with patients who present in an inconsistent manner. It is not appropriate to presume the best case scenario and clinical staff are trained to use structured risk assessments. However we propose to launch a review into the clinical risk assessment of people who present with suicidal thoughts or acts across each of our services and in particular the Trust’s use of the STORM”

Source location

2016-0275-Response-by-Cornwall-NHS-Trust
Page 1 · response
Published 29 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Trust’s Serious Incident investigation process.

Verbatim wording from the response

“In summary there will be action taken by the Trust by way of a Learning from Experience Meeting to consider ways of developing a pathway; how to engage friends and family and to allow a further period of reflection. It is expected that an action plan will be developed at the Learning from Experience meeting. There will also be a review of the clinical risk assessments of people who present with suicidal thoughts or acts by the end of February 2017 and we will review the Trust’s Serious Investigation process.”

Source location

2016-0275-Response-by-Cornwall-NHS-Trust
Page 3 · response
Published 29 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue rolling out the SBAR structured record-keeping tool across all services.

Verbatim wording from the response

“The Trust does provide training to staff in relation to record keeping and the importance of recording the rationale for decisions. We are already enhancing the record keeping of staff by implementing the “SBAR” (Situation, Background, Assessment, Recommendation) tool as standard in record keeping. This has been introduced to staff on our psychiatric inpatient wards and we will continue to filter this through across all services. We are therefore making efforts and taking action to introduce a more structured format to our records. This action is on-going.”

Source location

2016-0275-Response-by-Cornwall-NHS-Trust
Page 2 · response
Published 29 July 2016

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Consistency in treatment decisions cannot be ensured because assessments are moment-specific and require clinical flexibility.

Verbatim wording from the response

“It is impossible to ensure consistency in treatment decisions because assessments are “of the moment” and there has to be flexibility for clinicians as situations can change. However, the Trust does recognise that there does need to be a clearly defined pathway decided at the initial presentation. The action that will be taken is that there will be a Learning from Experience meeting. We will ensure that clinical staff, across all services involved in the care of Mr Sweet, participate in the meeting. The meeting will be overseen by ████████ Inpatient Clinical Director and Consultant in Rehabilitation Psychiatry. One of the purposes of the meeting will be to consider developing the pathway.”

Source location

2016-0275-Response-by-Cornwall-NHS-Trust
Page 2 · response
Published 29 July 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026