PFD report

Tommy Jay Gillman · Prevention of Future Deaths report

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Issued 4 Apr 2024•Nottinghamshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
7

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
21

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised7

  1. Delays in triage of ill babies in Paediatric ED
    Part of recurring concern: Unreliable emergency-department triage
  2. Insufficient paediatric nursing capacity and senior nurse support in the Emergency Department
    Part of recurring concern: Failure to ensure adequate senior nursing leadership for safe patient carePart of recurring concern: Insufficient emergency-department staffing capacity for safe patient care
  3. Delays in escalation for ill babies in Paediatric ED
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.19

  1. Action

    Require paediatric triage documentation to confirm SBAR verbal handover and monitor compliance through monthly audit.

    Stated by Sherwood Forest Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 15 April 2024.
  2. Action

    Require adult nurses caring for children to complete specified paediatric experience, training, study days, e-learning and supervised shadowing.

    Stated by Sherwood Forest Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 15 April 2024.
  3. Action

    Record paediatric nursing staffing as a significant risk and review it monthly through specialty and Trust risk committees.

    Stated by Sherwood Forest Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 15 April 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Recruitment challenges mean the Trust is unable to meet RCPCH paediatric nursing workforce standards despite active recruitment.

    Stated by Sherwood Forest Hospitals NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in triage of ill babies in Paediatric ED

Wider context from the report

“3. The system for recognising an ill baby in Paediatric ED is not robust- from the point of attendance, through timely triage, timely escalation, and joint assessment by senior ED and Paediatric staff. ”

Is this part of a recurring concern?

Yes — Unreliable emergency-department triage.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient paediatric nursing capacity and senior nurse support in the Emergency Department

Wider context from the report

“1. At times of high pressure and business, the Paediatric nursing complement is insufficient in the Emergency Department. There are inexperienced Paediatric nurses trying to manage a very high workload, without senior nurse support to try and increase staffing levels on a shift. The Facing the Future (RCPCH) standards for levels of Paediatric nursing are not met ”

Is this part of a recurring concern?

Yes — Failure to ensure adequate senior nursing leadership for safe patient care; Insufficient emergency-department staffing capacity for safe patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in escalation for ill babies in Paediatric ED

Wider context from the report

“3. The system for recognising an ill baby in Paediatric ED is not robust- from the point of attendance, through timely triage, timely escalation, and joint assessment by senior ED and Paediatric staff. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to provide joint assessment by senior Emergency Department and Paediatric staff

Wider context from the report

“3. The system for recognising an ill baby in Paediatric ED is not robust- from the point of attendance, through timely triage, timely escalation, and joint assessment by senior ED and Paediatric staff. ”

Is this part of a recurring concern?

Yes — Failure to provide effective senior clinical oversight of patient care.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to produce clear action plans and allocated tasks from handovers and escalations

Wider context from the report

“2. Handovers and key conversations between staff, both nursing and medical staff, in ED and with Paediatric staff are not routinely documented, and outcomes from handovers and escalations do not result in clear action plans and allocated tasks ”

Is this part of a recurring concern?

Yes — Unreliable recording and follow-up of clinical escalations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to routinely document handovers and key staff conversations

Wider context from the report

“2. Handovers and key conversations between staff, both nursing and medical staff, in ED and with Paediatric staff are not routinely documented, and outcomes from handovers and escalations do not result in clear action plans and allocated tasks ”

Is this part of a recurring concern?

Yes — Unreliable clinical handover processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the system for recognising an ill baby in Paediatric ED

Wider context from the report

“3. The system for recognising an ill baby in Paediatric ED is not robust- from the point of attendance, through timely triage, timely escalation, and joint assessment by senior ED and Paediatric staff. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require paediatric triage documentation to confirm SBAR verbal handover and monitor compliance through monthly audit.

Verbatim wording from the response

“SBAR (Situation, Background, Assessment and Recommendation) is the recognised structure for communication and handing over patients for staff. The ED Registered Nurse local induction covers structured handovers and accountability handover and staff are provided with examples of how to use handover effectively. Whilst structured handovers must be used for any verbal handover there was no documentation requirement to confirm whether this had taken place at the time of Tommy’s attendance to the ED. The ED Paediatric triage document has been updated and nurses are now required to confirm an SBAR verbal handover has been provided:”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 3 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require adult nurses caring for children to complete specified paediatric experience, training, study days, e-learning and supervised shadowing.

Verbatim wording from the response

“• A minimum set of core competencies that adult nurses must have completed prior to caring for a child or young person has been agreed as follows:”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 1 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Record paediatric nursing staffing as a significant risk and review it monthly through specialty and Trust risk committees.

Verbatim wording from the response

“• RNC staffing within the ED is recorded on the Trust risk register as a significant risk and is reviewed monthly by the speciality and Trust Risk Committee. This has led to the development of the rotational post (see below).”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 2 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Install live Nervecentre observation dashboards in clinical areas to identify elevated PEWS scores and overdue observations.

Verbatim wording from the response

“When considering visibility of observations, a further review was undertaken following the Inquest and it was recognised that the methodology to monitor whether patients were receiving observations at the required frequency in real time required improvement. Within both the major’s area and children’s and young people area large screens which provide a Nervecentre oversight dashboard of a specific task have been installed. The location of these was carefully considered to ensure there was no information governance risk whilst ensuring they were in a location easily visible to departmental staff. Each screen is set to live observation view which enables staff at a glance to identify any patient with an elevated PEWS and time repeat observations are required in line with PEWS escalation guidance.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 4 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a Children and Young People’s Working Group to review related policies and procedures, including joint working, pathways, recruitment and operations.

Verbatim wording from the response

“A Children and Young People’s Working Group has been established with membership from senior medical, nursing and operational staff from the Urgent Emergency Care and Women’s and Children’s Divisions. The group is reviewing current policies and Standard Operational Procedures relating to Children and Young People to include opportunities for joint working, clinical pathways, recruitment and operational working.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 6 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roster registered children’s nurses during identified peak emergency-department attendance periods.

Verbatim wording from the response

“• A profile of when children and young people attend the ED over a 1-year period has been obtained to ensure that RNC’s are rostered on at peak times.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 1 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use designated Tier 3-or-above doctors to oversee children’s care, reducing handovers and improving continuity.

Verbatim wording from the response

“SBAR is also a recognised structure for medical handover and all Sherwood Forest clinical staff are required to utilise a structured handover to ensure effective and assertive communication. In addition, use of a structured handover ensures clear recommendations are provided, preventing ambiguity through encouraging clinical staff to repeat the information back to the provider to confirm understanding and allocation of tasks. In addition, changes to the medical model and provision of a designated Tier 3 (previously referred to as a Registrar or Middle Grade) or above Doctor to oversee the care of all children reduces the number of handovers required and improves the continuity of care.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 3 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add a peak-time Band 5 registered-nurse shift and improve Healthroster displays to identify children’s-area registered children’s nurse cover gaps.

Verbatim wording from the response

“Healthroster, a system for producing rosters which take into account an employee’s skills is used to proactively to maximise the likelihood that each department has the appropriate number of staff whilst ensuring there is a safe skill mix. The ED children’s area rota is produced by the Band 7 lead nurse a minimum of 6 weeks in advance. An additional Band 5 RN shift has been added to the roster from 4pm-2am to support attendances at peak times. Following the Inquest improvements have been made locally to the Healthroster system to highlight specific nursing shifts for the children’s area. This change enables clearer identification of where there are gaps in RNC cover thus enabling the ED leads to ensure adult nurses with the minimum paediatric competencies are on duty.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 2 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Record and electronically calculate children’s observations using Nervecentre and PEWS, with handheld devices enabling real-time access.

Verbatim wording from the response

“At the time of Tommy’s attendance to ED children and young people’s observations were recorded and calculated manually on paper using the Paediatric Observation Priority Score (POPS). During the Trust’s investigation concerns regarding the reliability of this were raised and following extensive consultation between Emergency Medicine and Paediatrics this was discontinued. Children and young people’s observations are now recorded on ‘Nervecentre’ a digital system that allows observations to be recorded and calculated electronically using the Paediatric Early Warning System (PEWS).”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 4 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Train an Emergency Department adult nurse as a paediatric nurse, increasing staffing by one whole-time equivalent.

Verbatim wording from the response

“• ED Adult Nurse released to complete Paediatric Nurse Training (18 months) due to complete in September 2024. This will increase staffing by 1 WTE.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 2 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop a rotational pathway for registered children’s nurses through continuous Emergency Department and paediatric collaboration.

Verbatim wording from the response

“• Continuous collaborative working between ED and the division of Women and Children to develop a rotation pathway for RNC’s is planned to be in place from October 2024.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 2 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Paediatric Sepsis 6 Care Bundle to incorporate heightened sepsis risk for children with Trisomy 21 and babies under three months.

Verbatim wording from the response

“In addition to the above training currently in place to support staff, the Paediatric Sepsis 6 Care Bundle, a document to screen and identify children at risk of sepsis and outline the appropriate treatment is under review by Emergency Medicine and Paediatrics to be completed by August 2024. The proposed changes include specifying that patients with Trisomy 21 and babies under the age of 3 months are at higher risk of developing sepsis to ensure this is taken into consideration when deciding whether to trigger commencement of sepsis treatment.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 5 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide newly qualified registered children’s nurses with discipline-specific preceptors, supernumerary practice and Emergency Department induction.

Verbatim wording from the response

“Sherwood Forest Hospital provide all newly qualified RNCs with a nominated preceptor, qualified in the same discipline of nursing with at least 12 months experience. All registered nurses within the preceptorship programme undertakes a minimum period of 4 weeks supernumerary practice which includes a Trust Orientation Day and Nursing and Midwifery Induction Programme. During this supernumerary period the RNC preceptee is provided with a local induction pertinent to the ED with a particular focus on children and young people. A preceptor will integrate Trust standards, competencies, objectives and Trust CARE values into practice and contribute to an environment which facilitates learning for the Preceptee to ensure they have appropriate skills to competently undertake their role.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 2 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and circulate the Children and Young People escalation tool, including triage-time triggers and required escalation actions.

Verbatim wording from the response

“Children and young people escalation tool.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 5 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a supervisory Band 7 Nurse in Charge role providing visible senior nursing support across the Emergency Department, with supernumerary deployment from July 2024.

Verbatim wording from the response

“It is not possible to predict sickness and short-term unplanned absence, therefore changes to staffing availability may need to be escalated and acted upon at short notice. At the time of Tommy’s attendance, the Band 7 leads were rostered on day shifts and included within the ED staffing figures. In April 2024, a new band 7 supervisory Nurse in Charge (NIC) role has been implemented within ED to ensure there is visible senior support available 24 hours a day for the entire department. At present, the NIC is included within staffing figures, however from July 2024 this role will be supernumerary.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 2 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review medical documentation and audit nursing records, providing feedback, education and support where required.

Verbatim wording from the response

“All clinical staff working in ED have been instructed that accurate and contemporaneous record keeping is mandatory, in line with Sherwood Forest Hospitals Clinical Record Keeping Standards Policy (2023). To gain assurance that medical documentation is being completed contemporaneously to a high standard, regular reviews are undertaken, and feedback, education and support provided to any”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 3 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Produce, implement and disseminate Senior Review and out-of-hours Emergency Department Consultant Call Criteria.

Verbatim wording from the response

“A Senior Review and Out of hours ED Consultant Call Criteria has been produced and implemented to provide additional guidance as to when a Consultant should be contacted out of hours. This has been shared with all Clinicians. Consultants have confirmed they are engaged and actively promote and encourage staff to contact them for support and guidance. It is however acknowledged that the criteria set out within appendix 3 is not an exhaustive list and any concerns which staff feel requires discussion with a Consultant should continue to take place.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 6 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review Emergency Department escalation processes for proactively identifying and escalating nursing staffing concerns.

Verbatim wording from the response

“The ED senior leadership team have reviewed the escalation processes in place for proactively reviewing and escalating nursing staffing concerns.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 2 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the children’s Emergency Department operating procedure with minimum medical training requirements and restrict direct care by staff who do not meet them.

Verbatim wording from the response

“Implementation of core competencies to care for Children and Young People.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 5 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruitment challenges mean the Trust is unable to meet RCPCH paediatric nursing workforce standards despite active recruitment.

Verbatim wording from the response

“The Royal College of Paediatrics and Child Health (RCPCH) Facing the Future: Standards for Children in Emergency Care Settings (2018) describe national standards for care applicable to children in Emergency Care settings. Recommendation 10 of these standards states that every Emergency Department (ED) must be staffed with two registered children’s nurses on each shift. However, the Care Quality Commission (CQC) and RCPCH recognise the challenges in recruiting Registered Children’s Nurses (RNC) and are working to support services through provision of guidance and an audit tool kit.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 1 · response
Published 15 April 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Reintroduce mandatory paediatric sepsis e-learning for Emergency Department medical and nursing staff and monitor compliance fortnightly.

    Stated by Sherwood Forest Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 15 April 2024.
  2. 2

    Care children presenting out of hours with medical complaints in a designated Majors area.

    Stated by Sherwood Forest Hospitals NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 15 April 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reintroduce mandatory paediatric sepsis e-learning for Emergency Department medical and nursing staff and monitor compliance fortnightly.

Verbatim wording from the response

“Paediatric sepsis e-learning.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 5 · response
Published 15 April 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Care children presenting out of hours with medical complaints in a designated Majors area.

Verbatim wording from the response

“Location for caring for children when the CYP area is closed out of hours.”

Source location

Response from Sherwood Forest Hospitals NHS Foundation Trust
Page 6 · response
Published 15 April 2024

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026