PFD report

Andrew Ronald Hall · Prevention of Future Deaths report

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Issued 12 Mar 2014•Teesside

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
12

Raised in this report

Recipients
4

Named on the report

Responses found
2

Of 4 recipients

Stated actions
8

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised12

  1. Absence of arrangements for staff use of CCTV screens
  2. Failure to administer prescribed medication
    Part of recurring concern: Unsafe medication administration
  3. Failure by healthcare professionals to attend to system 1 entries
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. Action

    Conduct an additional ACCT post-closure review after one month.

    Stated by HM Prison and Probation Service and Holme House PrisonStated completedThe respondent said that this action was complete when they made their response on 12 March 2014.
  2. Action

    Ensure all ACCT post-closure reviews occur within the mandated seven-day period.

    Stated by HM Prison and Probation Service and Holme House PrisonStated completedThe respondent said that this action was complete when they made their response on 12 March 2014.
  3. Action

    Record mental health risk information received during ACCT reviews and monitor that contributions are documented.

    Stated by HM Prison and Probation Service and Holme House PrisonStated completedThe respondent said that this action was complete when they made their response on 12 March 2014.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Absence of arrangements for staff use of CCTV screens

Wider context from the report

“11. Arrangements for staff members to use the CCTV screens were absent. (Prison service & Healthcare staff) ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to administer prescribed medication

Wider context from the report

“8. Medication was not administered to the deceased on 23 March 2009 and 24 March 2009 as prescribed. (Medical healthcare staff) ”

Is this part of a recurring concern?

Yes — Unsafe medication administration.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure by healthcare professionals to attend to system 1 entries

Wider context from the report

“5. Insufficient attention was paid by healthcare professionals to the system 1 entries. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate communication between the Mental Health Team and Healthcare Unit staff about condition and self-harm risk

Wider context from the report

“3. There was inadequate communication between members of the Mental Health Team and the Healthcare Unit staff as to the deceased’s perceived condition and level of risk of self-harm. ”

Is this part of a recurring concern?

Yes — Unreliable communication of patient-care information between clinical staff.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate observation of patients in the healthcare unit

Wider context from the report

“9. The deceased was not adequately observed between 6.30pm and 7.30pm on 27 March 2009. (Healthcare staff/Prison discipline officers) ”

Is this part of a recurring concern?

Yes — Unreliable patient observation arrangements.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate communication about required observation between the Mental Health In Reach Team and mental care unit staff

Wider context from the report

“4. There was inadequate communication between the Mental Health In Reach Team and the mental care unit staff as to the type and level of observation required when the deceased was re-admitted to the Healthcare Unit on 23 March 2009. ”

Is this part of a recurring concern?

Yes — Unreliable communication of patient-care information between clinical staff.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to correctly document information provided by mental healthcare nursing staff to Prison Officers

Wider context from the report

“1. In the assessment of risk and risk management the jury found (inter alia) information provided by mental healthcare nursing staff to Prison Officers was not correctly documented. ”

Is this part of a recurring concern?

Yes — Unsafe interoperability between prison custody and healthcare procedures.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate communication within the Mental Health team about condition and self-harm risk

Wider context from the report

“2. There was inadequate communication between members of the Mental Health team as to the deceased’s condition and the level of risk of self-harm. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Infrequent observation of CCTV screens

Wider context from the report

“12. There was infrequent observation of the CCTV screens on 27 March 2009. (Prison service & Healthcare staff) ”

Is this part of a recurring concern?

Yes — Inadequate CCTV coverage and monitoring in custodial settings; Unreliable safety CCTV monitoring systems.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure by mental health and general nursing staff to take account of system 1 entries

Wider context from the report

“6. That both mental health staff and general nursing staff inadequately took into account the entry made by ████████ ”

Is this part of a recurring concern?

Yes — Failure to provide patient-centred care and decisions; Failure to review relevant clinical records before care decisions.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to conduct post-closure interviews in accordance with ACCT policy

Wider context from the report

“7. That a post-closure interview in accordance with the (then) ACCT policy should have been conducted. (Prison staff, healthcare staff and Mental Health team) ”

Is this part of a recurring concern?

Yes — Unreliable ACCT suicide and self-harm prevention processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate quality of CCTV images within the healthcare unit

Wider context from the report

“10. The quality of CCTV images within the healthcare unit was inadequate. ( prison service) ”

Is this part of a recurring concern?

Yes — Inadequate CCTV coverage and monitoring in custodial settings.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct an additional ACCT post-closure review after one month.

Verbatim wording from the response

“You are concerned that a post-closure review of the ACCT was not conducted (point 7). A system is now in place within the safer custody department to ensure that all post-closure reviews take place within the seven day period mandated in Prison Service Instruction (PSI) 64/2011 Safer Custody. A local policy that an additional post-closure review is conducted after one month has been introduced.”

Source location

2014-0122-Response-by-NOMS
Page 1 · response
Published 12 March 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Ensure all ACCT post-closure reviews occur within the mandated seven-day period.

Verbatim wording from the response

“You are concerned that a post-closure review of the ACCT was not conducted (point 7). A system is now in place within the safer custody department to ensure that all post-closure reviews take place within the seven day period mandated in Prison Service Instruction (PSI) 64/2011 Safer Custody. A local policy that an additional post-closure review is conducted after one month has been introduced.”

Source location

2014-0122-Response-by-NOMS
Page 1 · response
Published 12 March 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Record mental health risk information received during ACCT reviews and monitor that contributions are documented.

Verbatim wording from the response

“You are concerned that information about risk provided by mental healthcare nursing staff to prison staff was not correctly documented (point 1). ACCT reviews are chaired by supervising officers who record any information about risk that is received from the mental health team. Where a prisoner has mental health issues, a member of the mental health team is invited to attend all ACCT reviews. The mental health team has received ACCT training, and further training sessions are arranged when new members join the team. Mental health staff play an active role in the management of ACCT plans, and a significant number of ACCTs are opened by the team. The prison’s regular management checks confirm that members of the mental health team attend reviews and that their contributions are recorded.”

Source location

2014-0122-Response-by-NOMS
Page 1 · response
Published 12 March 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remove CCTV cameras from healthcare-unit cells and use constant-observation cells with constant supervision for prisoners requiring high observation.

Verbatim wording from the response

“You raise a number of concerns about the effectiveness of the arrangements to observe prisoners in cells in the healthcare unit using CCTV (points 9-12, 15 and 16). Cameras have been removed from all cells and any prisoner assessed as requiring high levels of observation is located in a constant observation cell and subject to constant supervision in accordance with the arrangements set out in chapter 6 of PSI 64/2011.”

Source location

2014-0122-Response-by-NOMS
Page 1 · response
Published 12 March 2014

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.4

  1. 1

    Provide ACCT training to mental health team members and arrange further training when new members join.

    Stated by HM Prison and Probation Service and Holme House PrisonStated in progressThe respondent said that this action was in progress when they made their response on 12 March 2014.
  2. 2

    Provide new staff working with prisoners an induction including guidance on the ACCT process.

    Stated by HM Prison and Probation Service and Holme House PrisonStated completedThe respondent said that this action was complete when they made their response on 12 March 2014.
  3. 3

    Provide ACCT training to all visiting psychiatrists.

    Stated by HM Prison and Probation Service and Holme House PrisonStated completedThe respondent said that this action was complete when they made their response on 12 March 2014.
  4. 4

    Arrange further ACCT training courses for visiting psychiatrists as required.

    Stated by HM Prison and Probation Service and Holme House PrisonStated plannedThe respondent said that this action was planned when they made their response on 12 March 2014.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide ACCT training to mental health team members and arrange further training when new members join.

Verbatim wording from the response

“You are concerned that information about risk provided by mental healthcare nursing staff to prison staff was not correctly documented (point 1). ACCT reviews are chaired by supervising officers who record any information about risk that is received from the mental health team. Where a prisoner has mental health issues, a member of the mental health team is invited to attend all ACCT reviews. The mental health team has received ACCT training, and further training sessions are arranged when new members join the team. Mental health staff play an active role in the management of ACCT plans, and a significant number of ACCTs are opened by the team. The prison’s regular management checks confirm that members of the mental health team attend reviews and that their contributions are recorded.”

Source location

2014-0122-Response-by-NOMS
Page 1 · response
Published 12 March 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide new staff working with prisoners an induction including guidance on the ACCT process.

Verbatim wording from the response

“You are concerned about the adequacy of the induction and training on the ACCT process provided to visiting psychiatrists (point 13). All new staff who work with prisoners are provided with an induction that includes guidance on the ACCT process. Training on ACCT has been provided to all visiting psychiatrists, and further courses will be arranged as required.”

Source location

2014-0122-Response-by-NOMS
Page 1 · response
Published 12 March 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide ACCT training to all visiting psychiatrists.

Verbatim wording from the response

“You are concerned about the adequacy of the induction and training on the ACCT process provided to visiting psychiatrists (point 13). All new staff who work with prisoners are provided with an induction that includes guidance on the ACCT process. Training on ACCT has been provided to all visiting psychiatrists, and further courses will be arranged as required.”

Source location

2014-0122-Response-by-NOMS
Page 1 · response
Published 12 March 2014

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Arrange further ACCT training courses for visiting psychiatrists as required.

Verbatim wording from the response

“You are concerned about the adequacy of the induction and training on the ACCT process provided to visiting psychiatrists (point 13). All new staff who work with prisoners are provided with an induction that includes guidance on the ACCT process. Training on ACCT has been provided to all visiting psychiatrists, and further courses will be arranged as required.”

Source location

2014-0122-Response-by-NOMS
Page 1 · response
Published 12 March 2014

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/4

Data last updated 7 September 2026