PFD report

June Patricia Margaret PARLOUR · Prevention of Future Deaths report

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Issued 28 Sep 2020•Essex

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
8

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
10

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Failure to maintain hospital morphine administration guidelines in line with current BNF guidance
  2. Failure to detect incorrect IV morphine dose guidance in incident-report review
    Part of recurring concern: Inadequate safety incident investigations
  3. Incorrect quotation of hospital IV morphine dose guidelines in Serious Incident reports
    Part of recurring concern: Inadequate safety incident investigationsPart of recurring concern: Unreliable formal safety-incident management processesPart of recurring concern: Unreliable reporting of patient-safety incidents
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Action

    Establish trained investigating officers and a team-based process for patient safety incident investigations.

    Stated by East Suffolk and North Essex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 23 November 2020.
  2. Action

    Communicate and publish the updated Morphine and Naloxone Administration Guidelines for Trust-wide staff access.

    Stated by East Suffolk and North Essex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 23 November 2020.
  3. Action

    Update junior doctor induction with high-risk medication training and provide additional training for higher-grade doctors in training.

    Stated by East Suffolk and North Essex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 23 November 2020.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain hospital morphine administration guidelines in line with current BNF guidance

Wider context from the report

“4) I am concerned that the hospital’s own guidelines regarding morphine administration for acute pain management have not been revised since 2013 and are at odds with the current BNF guidelines (in terms of appropriate doses and patient vulnerability). ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to detect incorrect IV morphine dose guidance in incident-report review

Wider context from the report

“(2) It was concerning that even the hospital’s own Serious Incident report had incorrectly quoted the hospital’s guidelines as to the safe dose of IV morphine and that neither the investigatory team or any of the clinical staff who subsequently read that report had picked up on this. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Incorrect quotation of hospital IV morphine dose guidelines in Serious Incident reports

Wider context from the report

“(2) It was concerning that even the hospital’s own Serious Incident report had incorrectly quoted the hospital’s guidelines as to the safe dose of IV morphine and that neither the investigatory team or any of the clinical staff who subsequently read that report had picked up on this. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations; Unreliable formal safety-incident management processes; Unreliable reporting of patient-safety incidents.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inadequate education on safe morphine doses for newly qualified and locum doctors

Wider context from the report

“(3) I am concerned as to the adequacy of education re safe morphine doses that newly qualified doctors and locum doctors receive, and how this is audited. ”

Is this part of a recurring concern?

Yes — Inadequate clinician training for safe opioid prescribing and dosing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of staff familiarity with national and hospital morphine guidelines

Wider context from the report

“(1) During the course of the hearing it became apparent that staff on the ward (whether doctor or nurse) were not familiar with either the national morphine guidelines (BNF) or indeed those of the hospital. The Court is concerned that such lack of awareness may not be limited to that ward or that hospital. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Drug chart design failing to provide clear titration instructions for one-off IV morphine doses

Wider context from the report

“5) I was concerned that this incident arose as a result of a doctor and a nurse failing to understanding each other, and the nurse subsequently feeling that she had no choice but to administer an IV dose that she believed to be dangerous, and in particular that: a) The drug charts design did not facilitate clear instructions for titration for one-off doses of IV morphine. b) The nurse did not feel confident enough to challenge the prescription (as she perceived it) effectively or escalate / refer to another doctor. ”

Is this part of a recurring concern?

Yes — Inconsistent and unclear prescribing guidance; Unsafe medication prescribing.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to enable nurses to challenge or escalate unsafe morphine prescriptions

Wider context from the report

“5) I was concerned that this incident arose as a result of a doctor and a nurse failing to understanding each other, and the nurse subsequently feeling that she had no choice but to administer an IV dose that she believed to be dangerous, and in particular that: a) The drug charts design did not facilitate clear instructions for titration for one-off doses of IV morphine. b) The nurse did not feel confident enough to challenge the prescription (as she perceived it) effectively or escalate / refer to another doctor. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to audit education on safe morphine doses

Wider context from the report

“(3) I am concerned as to the adequacy of education re safe morphine doses that newly qualified doctors and locum doctors receive, and how this is audited. ”

Is this part of a recurring concern?

Yes — Failure of care and safety auditing to identify deficiencies.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish trained investigating officers and a team-based process for patient safety incident investigations.

Verbatim wording from the response

“The Trust has been selected as one of the early adopters for the new NHS Patient Safety Incident Response Framework, which commenced on the 2 November 2020. In establishing the new framework ESNEFT has put in place a number of highly trained investigating officers to lead the patient safety incident investigations, utilising relevant clinical experts within the process. Through a team approach to investigations, greater scrutiny of the information and evidence provided will be undertaken and will support a timely response to incidents and the identification of improvements required. The framework aims to ensure investigations are undertaken in a timely manner and with a greater involvement of patients, families and carers.”

Source location

2020-0186-Response-from-East-Suffolk-and-North-Essex_Redacted.pdf
Page 2 · response
Published 23 November 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Communicate and publish the updated Morphine and Naloxone Administration Guidelines for Trust-wide staff access.

Verbatim wording from the response

“We have reviewed and updated the ESNEFT Morphine Administration Guideline and the Naloxone Administration Guideline in line with those set out in the British National Formulary (BNF). Both guidelines have been communicated to staff through the Chief Medical Officer’s ‘Doctors Round’ and the guidelines are published on the Trust intranet and on the medications specific application ‘Medusa’ where they are easily accessible by staff in all areas within the Trust.”

Source location

2020-0186-Response-from-East-Suffolk-and-North-Essex_Redacted.pdf
Page 1 · response
Published 23 November 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update junior doctor induction with high-risk medication training and provide additional training for higher-grade doctors in training.

Verbatim wording from the response

“To capture Doctors in training, the Medical Directors of Education have engaged and communicated the guidelines, and updated the junior doctor induction programme to ensure this is embedded in practice moving forward.”

Source location

2020-0186-Response-from-East-Suffolk-and-North-Essex_Redacted.pdf
Page 1 · response
Published 23 November 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out the approved Morphine Prescription sticker across inpatient prescription charts and audit its use.

Verbatim wording from the response

“Through a QI process we have developed and approved a new Morphine Prescription sticker for use on prescription charts across all inpatient areas. These are currently out to printers, with a planned roll out programme to take place in December 2020. To close the loop on the QI process this will be subject to audit by the Acute Pain Team.”

Source location

2020-0186-Response-from-East-Suffolk-and-North-Essex_Redacted.pdf
Page 2 · response
Published 23 November 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the Morphine Administration Competency Framework for inpatient staff administering and monitoring morphine.

Verbatim wording from the response

“Further to this we have updated the Morphine Administration Competency Framework for inpatient staff who administer and monitor morphine administration.”

Source location

2020-0186-Response-from-East-Suffolk-and-North-Essex_Redacted.pdf
Page 2 · response
Published 23 November 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update locum and agency staff induction and monitor completion through the Education Team.

Verbatim wording from the response

“We have updated our locum and agency staff induction, which includes signposting to the relevant documents on the intranet and on the Medusa system. All locum and agency staff, in conjunction with the local ward team complete an induction form which is subsequently sent to the Education Team who monitor adherence with the induction process.”

Source location

2020-0186-Response-from-East-Suffolk-and-North-Essex_Redacted.pdf
Page 2 · response
Published 23 November 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Remind nursing staff about the 24/7 Duty Matron and on-call consultants available for escalation and questions.

Verbatim wording from the response

“All nursing staff have been reminded that there is a Duty Matron available 24/7 and consultants on-call, to whom all staff can escalate any concerns or ask questions, in addition to the Consultants on-call.”

Source location

2020-0186-Response-from-East-Suffolk-and-North-Essex_Redacted.pdf
Page 3 · response
Published 23 November 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the Morphine and Naloxone Administration Guidelines in line with BNF guidance.

Verbatim wording from the response

“We have reviewed and updated the ESNEFT Morphine Administration Guideline and the Naloxone Administration Guideline in line with those set out in the British National Formulary (BNF). Both guidelines have been communicated to staff through the Chief Medical Officer’s ‘Doctors Round’ and the guidelines are published on the Trust intranet and on the medications specific application ‘Medusa’ where they are easily accessible by staff in all areas within the Trust.”

Source location

2020-0186-Response-from-East-Suffolk-and-North-Essex_Redacted.pdf
Page 1 · response
Published 23 November 2020

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.2

  1. 1

    Audit compliance with the Acute Pain Guideline through the Acute Pain Team.

    Stated by East Suffolk and North Essex NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 23 November 2020.
  2. 2

    Obtain governance approval for the updated Acute Pain Guideline.

    Stated by East Suffolk and North Essex NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 23 November 2020.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit compliance with the Acute Pain Guideline through the Acute Pain Team.

Verbatim wording from the response

“We have also updated the ESNEFT Acute Pain Guideline, which is scheduled for approval by the Medications Governance Group at its meeting on 03rd December 2020. This guideline will be subject to audit by the Acute Pain Team. This meeting is held bi-weekly in response to the pandemic.”

Source location

2020-0186-Response-from-East-Suffolk-and-North-Essex_Redacted.pdf
Page 2 · response
Published 23 November 2020

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Obtain governance approval for the updated Acute Pain Guideline.

Verbatim wording from the response

“We have also updated the ESNEFT Acute Pain Guideline, which is scheduled for approval by the Medications Governance Group at its meeting on 03rd December 2020. This guideline will be subject to audit by the Acute Pain Team. This meeting is held bi-weekly in response to the pandemic.”

Source location

2020-0186-Response-from-East-Suffolk-and-North-Essex_Redacted.pdf
Page 2 · response
Published 23 November 2020

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026