PFD report

Mr Paul Sartori · Prevention of Future Deaths report

Pin Get email alerts Request correction

Issued 28 Apr 2021•East London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
8

Raised in this report

Recipients
3

Named on the report

Responses found
3

Of 3 recipients

Stated actions
16

Described in responses

Source document

Full report text

This is the full text from the original published report.

Open published report

Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Failure to document the decision-making process and rationale for redirecting patients from A&E
    Part of recurring concern: Failure to reliably document the rationale for consequential decisionsPart of recurring concern: Unreliable documentation of clinical triage decisions and advice
  2. Insufficient sensitivity of decision-making and risk-scoring tools for aortic dissection
    Part of recurring concern: Failure to reliably recognise and respond to suspected aortic dissection
  3. Failure to record a full set of observations, including a pain score, before diverting patients from A&E
    Part of recurring concern: Unreliable recording of required observations in care and custody
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.11

  1. Action

    Complete and disseminate a dedicated NELFT learning pack on aortic dissection.

    Stated by Barts Health NHS Trust and North East London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 29 April 2021.
  2. Action

    Reinforce aortic dissection learning at monthly NELFT urgent care practitioner meetings.

    Stated by Barts Health NHS Trust and North East London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 29 April 2021.
  3. Action

    Add vital signs, pain score and diversion-decision rationale to ambulance pre-arrival documentation at Whipps Cross, with random manual auditing.

    Stated by Barts Health NHS Trust and North East London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 29 April 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    Existing documentation processes at other Barts Health Emergency Departments are considered sufficient for recording decisions to divert patients.

    Stated by Barts Health NHS Trust and North East London NHS Foundation TrustExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to document the decision-making process and rationale for redirecting patients from A&E

Wider context from the report

“2. The nurse making the decision to re-direct Mr Sartori from A&E did not record a full set of observations, to include a pain score, prior to diverting Mr Sartori from the A & E department. The nurse did not document her decision making process and rationale for redirecting Mr Sartori from A&E. ”

Is this part of a recurring concern?

Yes — Failure to reliably document the rationale for consequential decisions; Unreliable documentation of clinical triage decisions and advice.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient sensitivity of decision-making and risk-scoring tools for aortic dissection

Wider context from the report

“Evidence was heard at the Inquest from an independent cardio thoracic surgeon. During the course of his evidence he stated that in his professional experience, far too many doctors are missing the diagnosis of thoracic aortic dissection. The expert confirmed that the tools to make the diagnosis are readily available in A & E departments. He considered that what is required is a full history and clinical assessment, to include bilateral radial pulses and bilateral blood pressures. If there is a differential between the bilateral pulses and bilateral blood pressures, then a CT scan should be carried out to rule out an aortic dissection. The expert confirmed that misdiagnosis of aortic dissection is a very common problem. During the course of the Inquest, information was also provided by the organisation “THINK AORTA”. They stated that: Our experience is that misdiagnosis of acute aortic dissection is a systemic issue in the NHS which currently leads to many unnecessary deaths. Three main factors underpin the problem of misdiagnosis: i. Lack of awareness and education ii. Access to CT scanning iii. Transfers to specialist centres The THINK AORTA campaign confirmed that those units that have successfully implemented THINK AORTA to prevent misdiagnosis typically do more than just display the THINK AORTA posters. They embed THINK AORTA in their education and practice by running education sessions two or three times a year and actively questioning patients with chest pain. Correspondence was also presented at the Inquest from the Aortic Dissection Charitable Trust. They also highlighted that in half of patients presenting with Acute aortic dissection, the diagnosis is not considered and about a third of patients are actively treated for the wrong diagnosis. They estimated that in the UK around 500 patients each year die from acute type A aortic dissection, due to a delayed diagnosis or failure to make the diagnosis. They have questioned whether current decision making tools and risk scoring tools are sensitive enough to: i. Reliably diagnose or exclude aortic dissection ii. They confirm their view that education about acute aortic dissection should include all clinicians in the patients’ pathway from first responders to radiologists and they highlight areas that education should focus upon. The above evidence raised systemic concerns about awareness of aortic dissection in emergency departments and about whether current guidance and risk scoring tools require review and revision to address the widespread misdiagnosis of thoracic aortic dissection. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond to suspected aortic dissection.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to record a full set of observations, including a pain score, before diverting patients from A&E

Wider context from the report

“2. The nurse making the decision to re-direct Mr Sartori from A&E did not record a full set of observations, to include a pain score, prior to diverting Mr Sartori from the A & E department. The nurse did not document her decision making process and rationale for redirecting Mr Sartori from A&E. ”

Is this part of a recurring concern?

Yes — Unreliable recording of required observations in care and custody.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient access to CT scanning for suspected aortic dissection

Wider context from the report

“Evidence was heard at the Inquest from an independent cardio thoracic surgeon. During the course of his evidence he stated that in his professional experience, far too many doctors are missing the diagnosis of thoracic aortic dissection. The expert confirmed that the tools to make the diagnosis are readily available in A & E departments. He considered that what is required is a full history and clinical assessment, to include bilateral radial pulses and bilateral blood pressures. If there is a differential between the bilateral pulses and bilateral blood pressures, then a CT scan should be carried out to rule out an aortic dissection. The expert confirmed that misdiagnosis of aortic dissection is a very common problem. During the course of the Inquest, information was also provided by the organisation “THINK AORTA”. They stated that: Our experience is that misdiagnosis of acute aortic dissection is a systemic issue in the NHS which currently leads to many unnecessary deaths. Three main factors underpin the problem of misdiagnosis: i. Lack of awareness and education ii. Access to CT scanning iii. Transfers to specialist centres The THINK AORTA campaign confirmed that those units that have successfully implemented THINK AORTA to prevent misdiagnosis typically do more than just display the THINK AORTA posters. They embed THINK AORTA in their education and practice by running education sessions two or three times a year and actively questioning patients with chest pain. Correspondence was also presented at the Inquest from the Aortic Dissection Charitable Trust. They also highlighted that in half of patients presenting with Acute aortic dissection, the diagnosis is not considered and about a third of patients are actively treated for the wrong diagnosis. They estimated that in the UK around 500 patients each year die from acute type A aortic dissection, due to a delayed diagnosis or failure to make the diagnosis. They have questioned whether current decision making tools and risk scoring tools are sensitive enough to: i. Reliably diagnose or exclude aortic dissection ii. They confirm their view that education about acute aortic dissection should include all clinicians in the patients’ pathway from first responders to radiologists and they highlight areas that education should focus upon. The above evidence raised systemic concerns about awareness of aortic dissection in emergency departments and about whether current guidance and risk scoring tools require review and revision to address the widespread misdiagnosis of thoracic aortic dissection. ”

Is this part of a recurring concern?

Yes — Failure to provide timely access to clinically indicated CT scanning; Failure to reliably recognise and respond to suspected aortic dissection.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to recognise and diagnose acute thoracic aortic dissection

Wider context from the report

“Evidence was heard at the Inquest from an independent cardio thoracic surgeon. During the course of his evidence he stated that in his professional experience, far too many doctors are missing the diagnosis of thoracic aortic dissection. The expert confirmed that the tools to make the diagnosis are readily available in A & E departments. He considered that what is required is a full history and clinical assessment, to include bilateral radial pulses and bilateral blood pressures. If there is a differential between the bilateral pulses and bilateral blood pressures, then a CT scan should be carried out to rule out an aortic dissection. The expert confirmed that misdiagnosis of aortic dissection is a very common problem. During the course of the Inquest, information was also provided by the organisation “THINK AORTA”. They stated that: Our experience is that misdiagnosis of acute aortic dissection is a systemic issue in the NHS which currently leads to many unnecessary deaths. Three main factors underpin the problem of misdiagnosis: i. Lack of awareness and education ii. Access to CT scanning iii. Transfers to specialist centres The THINK AORTA campaign confirmed that those units that have successfully implemented THINK AORTA to prevent misdiagnosis typically do more than just display the THINK AORTA posters. They embed THINK AORTA in their education and practice by running education sessions two or three times a year and actively questioning patients with chest pain. Correspondence was also presented at the Inquest from the Aortic Dissection Charitable Trust. They also highlighted that in half of patients presenting with Acute aortic dissection, the diagnosis is not considered and about a third of patients are actively treated for the wrong diagnosis. They estimated that in the UK around 500 patients each year die from acute type A aortic dissection, due to a delayed diagnosis or failure to make the diagnosis. They have questioned whether current decision making tools and risk scoring tools are sensitive enough to: i. Reliably diagnose or exclude aortic dissection ii. They confirm their view that education about acute aortic dissection should include all clinicians in the patients’ pathway from first responders to radiologists and they highlight areas that education should focus upon. The above evidence raised systemic concerns about awareness of aortic dissection in emergency departments and about whether current guidance and risk scoring tools require review and revision to address the widespread misdiagnosis of thoracic aortic dissection. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond to suspected aortic dissection.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to update streaming guidance in line with relevant learning and guidance

Wider context from the report

“1. The Inquest heard evidence that the streaming guidance in place for Barts Health A & E staff and NELFT staff had not been updated to take into account the learning from the death of Mr Sartori and to take into account the guidance from the THINK AORTA Campaign (launched in 2016). ”

Is this part of a recurring concern?

Yes — Inadequate recognition controls for atypical aortic emergencies; Unreliable emergency-department streaming and initial assessment; Unsafe updating of clinical policies and guidance.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to embed THINK AORTA learning into emergency department practice at all levels

Wider context from the report

“3. A junior sister who provided evidence at the Inquest was not aware of the THINK AORTA campaign. The Inquest heard that the senior leadership team had recently agreed to embed the THINK AORTA learning into practice at all levels within the emergency department. This learning had not been embedded at the time of the Inquest hearing. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failures in transfer of patients with suspected aortic dissection to specialist centres

Wider context from the report

“Evidence was heard at the Inquest from an independent cardio thoracic surgeon. During the course of his evidence he stated that in his professional experience, far too many doctors are missing the diagnosis of thoracic aortic dissection. The expert confirmed that the tools to make the diagnosis are readily available in A & E departments. He considered that what is required is a full history and clinical assessment, to include bilateral radial pulses and bilateral blood pressures. If there is a differential between the bilateral pulses and bilateral blood pressures, then a CT scan should be carried out to rule out an aortic dissection. The expert confirmed that misdiagnosis of aortic dissection is a very common problem. During the course of the Inquest, information was also provided by the organisation “THINK AORTA”. They stated that: Our experience is that misdiagnosis of acute aortic dissection is a systemic issue in the NHS which currently leads to many unnecessary deaths. Three main factors underpin the problem of misdiagnosis: i. Lack of awareness and education ii. Access to CT scanning iii. Transfers to specialist centres The THINK AORTA campaign confirmed that those units that have successfully implemented THINK AORTA to prevent misdiagnosis typically do more than just display the THINK AORTA posters. They embed THINK AORTA in their education and practice by running education sessions two or three times a year and actively questioning patients with chest pain. Correspondence was also presented at the Inquest from the Aortic Dissection Charitable Trust. They also highlighted that in half of patients presenting with Acute aortic dissection, the diagnosis is not considered and about a third of patients are actively treated for the wrong diagnosis. They estimated that in the UK around 500 patients each year die from acute type A aortic dissection, due to a delayed diagnosis or failure to make the diagnosis. They have questioned whether current decision making tools and risk scoring tools are sensitive enough to: i. Reliably diagnose or exclude aortic dissection ii. They confirm their view that education about acute aortic dissection should include all clinicians in the patients’ pathway from first responders to radiologists and they highlight areas that education should focus upon. The above evidence raised systemic concerns about awareness of aortic dissection in emergency departments and about whether current guidance and risk scoring tools require review and revision to address the widespread misdiagnosis of thoracic aortic dissection. ”

Is this part of a recurring concern?

Yes — Failure to reliably recognise and respond to suspected aortic dissection; Unreliable healthcare patient transfer processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete and disseminate a dedicated NELFT learning pack on aortic dissection.

Verbatim wording from the response

“Regarding the third matter of concern As previously described in their letter to you dated 10th May 2021, NELFT have completed and disseminated a dedicated team learning pack on aortic aneurysm dissection, and this will be reinforced at monthly clinician team meetings for NELFT urgent care practitioners.”

Source location

2021-0123-Response-from-Royal-London-Hospital-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Reinforce aortic dissection learning at monthly NELFT urgent care practitioner meetings.

Verbatim wording from the response

“Regarding the third matter of concern As previously described in their letter to you dated 10th May 2021, NELFT have completed and disseminated a dedicated team learning pack on aortic aneurysm dissection, and this will be reinforced at monthly clinician team meetings for NELFT urgent care practitioners.”

Source location

2021-0123-Response-from-Royal-London-Hospital-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Add vital signs, pain score and diversion-decision rationale to ambulance pre-arrival documentation at Whipps Cross, with random manual auditing.

Verbatim wording from the response

“Regarding the second matter of concern Whipps Cross will ensure that the pre-arrival documentation made on CRS when ambulances arrive includes documentation supporting any decision to divert the patient to the Urgent Care Centre. This will include vital signs observations and pain score and will be implemented by 15th June. A process to do this at other Barts Health Emergency Departments is already in place.”

Source location

2021-0123-Response-from-Royal-London-Hospital-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Incorporate THINK AORTA as a recurring topic in Barts Health Emergency Department multidisciplinary teaching.

Verbatim wording from the response

“All Barts Health Emergency Departments now display “THINK AORTA” posters in prominent positions and incorporate the “THINK AORTA” campaign as a recurring topic of education in departmental multidisciplinary teaching.”

Source location

2021-0123-Response-from-Royal-London-Hospital-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share and iteratively refresh a local clinical learning piece on aortic dissection alongside scheduled THINK AORTA teaching.

Verbatim wording from the response

“A learning piece describing the clinical characteristics of aortic dissection seen in our local population will be shared in departmental teaching during June and this will be refreshed and shared iteratively alongside the scheduled “THINK AORTA” teaching.”

Source location

2021-0123-Response-from-Royal-London-Hospital-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and submit joint streaming guidance incorporating THINK AORTA learning for governance approval.

Verbatim wording from the response

“NELFT and Barts Health have worked closely to review the current streaming guidance and incorporate the learning from the ‘THINK AORTA’ campaign. The guidance was reviewed on 18th May 2021 by Clinical and Operational leads for NELFT and Barts Health. It has now been submitted to the joint governance and operational group for consideration and sign off at the next session on 8th June 2021.”

Source location

2021-0123-Response-from-Royal-London-Hospital-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the Barts Health Heart Attack Centre feedback template to prompt exclusion of aortic dissection in non-cardiac chest pain.

Verbatim wording from the response

“The Barts Health Heart Attack Centre feedback template has been updated to prompt exclusion of aortic dissection as a cause of non-cardiac chest pain.”

Source location

2021-0123-Response-from-Royal-London-Hospital-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop specific aortic dissection learning modules for members and fellows.

Verbatim wording from the response

“The Royal College of Emergency Medicine has been working on raising the awareness amongst the Emergency Department clinicians regarding aortic dissection. The Royal College of Emergency Medicine has worked to increase awareness to its members and fellows through the use of communications and safety notices as well as developing specific learning modules for members and fellows. The College is also developing guidance for the assessment of patients, and identification of those that require CT scanning (see below).”

Source location

2021-0123-Response-from-Royal-College-of-Emergency-Medicine-Redacted
Page 1 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Finalise guidance for assessing patients and identifying those requiring CT scanning for suspected aortic dissection.

Verbatim wording from the response

“The Royal College of Emergency Medicine has been working on raising the awareness amongst the Emergency Department clinicians regarding aortic dissection. The Royal College of Emergency Medicine has worked to increase awareness to its members and fellows through the use of communications and safety notices as well as developing specific learning modules for members and fellows. The College is also developing guidance for the assessment of patients, and identification of those that require CT scanning (see below).”

Source location

2021-0123-Response-from-Royal-College-of-Emergency-Medicine-Redacted
Page 1 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Raise clinician awareness of aortic dissection through communications and safety notices.

Verbatim wording from the response

“The Royal College of Emergency Medicine has been working on raising the awareness amongst the Emergency Department clinicians regarding aortic dissection. The Royal College of Emergency Medicine has worked to increase awareness to its members and fellows through the use of communications and safety notices as well as developing specific learning modules for members and fellows. The College is also developing guidance for the assessment of patients, and identification of those that require CT scanning (see below).”

Source location

2021-0123-Response-from-Royal-College-of-Emergency-Medicine-Redacted
Page 1 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Circulate the CT-scanning guideline to members and publish it on the College website.

Verbatim wording from the response

“A Healthcare Safety Investigation Branch (HSIB) investigation recently recommended that the Royal College of Emergency Medicine and the Royal College of Radiologists work together to increase the awareness of aortic dissection, the accessibility of CT scanning to diagnose aortic dissection, and to develop guidance on the identification of aortic dissection. The Royal College of Emergency Medicine is in the process of finalising a Guideline, based on the limited evidence that is available on the selection of patients for CT scanning. This will be circulated to our 10,000+ members and published on our website for public viewing. It is planned that this will be endorsed by the Royal College of Radiologists, to raise awareness amongst Radiologists. It should be remembered that CT scanning is not without its own associated harms (significant radiation exposure and kidney damage).”

Source location

2021-0123-Response-from-Royal-College-of-Emergency-Medicine-Redacted
Page 1 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Existing documentation processes at other Barts Health Emergency Departments are considered sufficient for recording decisions to divert patients.

Verbatim wording from the response

“Regarding the second matter of concern Whipps Cross will ensure that the pre-arrival documentation made on CRS when ambulances arrive includes documentation supporting any decision to divert the patient to the Urgent Care Centre. This will include vital signs observations and pain score and will be implemented by 15th June. A process to do this at other Barts Health Emergency Departments is already in place.”

Source location

2021-0123-Response-from-Royal-London-Hospital-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

NICE and NHS Pathways should help raise awareness of aortic dissection across the whole healthcare system.

Verbatim wording from the response

“It is also noted that the patient presented with chest pain and the National Guidance from the National Institute of Clinical Excellence on Chest Pain of Acute Onset (NICE CG95) does not provide clear guidance regarding screening for or consideration of aortic dissection in this group of patients. The Royal College of Emergency Medicine would therefore respectfully suggest that a number of organisations with high-level reach and importance such as NICE and NHS pathways should also be engaged with the process of raising awareness within the whole system.”

Source location

2021-0123-Response-from-Royal-College-of-Emergency-Medicine-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Document NELFT rationale for transferring care from the Urgent Care Centre to the Emergency Department on the electronic patient system.

    Stated by Barts Health NHS Trust and North East London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 29 April 2021.
  2. 2

    Display THINK AORTA posters prominently in all Barts Health Emergency Departments.

    Stated by Barts Health NHS Trust and North East London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 29 April 2021.
  3. 3

    Recheck and document all observations when patients arrive at the Urgent Care Centre.

    Stated by Barts Health NHS Trust and North East London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 29 April 2021.
  4. 4

    Seek endorsement of the CT-scanning guideline by the Royal College of Radiologists.

    Stated by Royal College of Emergency MedicineStated plannedThe respondent said that this action was planned when they made their response on 29 April 2021.
  5. 5

    Resubmit an application to NCEPOD for a national review of aortic dissection cases.

    Stated by Royal College of Emergency MedicineStated plannedThe respondent said that this action was planned when they made their response on 29 April 2021.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    Systemic issues involving general practitioners, urgent care centres and NHS 111 fall beyond the College’s Emergency Department remit.

    Stated by Royal College of Emergency MedicineOutside remitThe respondent said that this matter was outside its role or authority.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Document NELFT rationale for transferring care from the Urgent Care Centre to the Emergency Department on the electronic patient system.

Verbatim wording from the response

“NELFT staff are aware and have been instructed that they are to document the rationale for transfer of care from the Urgent Care Centre to the Emergency Department on the patient electronic system. Urgent Care staff will also ensure that all observations are rechecked on arrival to the Urgent Care Centre and documented in the patient’s record. This will be randomly manually audited.”

Source location

2021-0123-Response-from-Royal-London-Hospital-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Display THINK AORTA posters prominently in all Barts Health Emergency Departments.

Verbatim wording from the response

“All Barts Health Emergency Departments now display “THINK AORTA” posters in prominent positions and incorporate the “THINK AORTA” campaign as a recurring topic of education in departmental multidisciplinary teaching.”

Source location

2021-0123-Response-from-Royal-London-Hospital-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recheck and document all observations when patients arrive at the Urgent Care Centre.

Verbatim wording from the response

“NELFT staff are aware and have been instructed that they are to document the rationale for transfer of care from the Urgent Care Centre to the Emergency Department on the patient electronic system. Urgent Care staff will also ensure that all observations are rechecked on arrival to the Urgent Care Centre and documented in the patient’s record. This will be randomly manually audited.”

Source location

2021-0123-Response-from-Royal-London-Hospital-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Seek endorsement of the CT-scanning guideline by the Royal College of Radiologists.

Verbatim wording from the response

“A Healthcare Safety Investigation Branch (HSIB) investigation recently recommended that the Royal College of Emergency Medicine and the Royal College of Radiologists work together to increase the awareness of aortic dissection, the accessibility of CT scanning to diagnose aortic dissection, and to develop guidance on the identification of aortic dissection. The Royal College of Emergency Medicine is in the process of finalising a Guideline, based on the limited evidence that is available on the selection of patients for CT scanning. This will be circulated to our 10,000+ members and published on our website for public viewing. It is planned that this will be endorsed by the Royal College of Radiologists, to raise awareness amongst Radiologists. It should be remembered that CT scanning is not without its own associated harms (significant radiation exposure and kidney damage).”

Source location

2021-0123-Response-from-Royal-College-of-Emergency-Medicine-Redacted
Page 1 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Resubmit an application to NCEPOD for a national review of aortic dissection cases.

Verbatim wording from the response

“The Royal College of Emergency Medicine on several occasions has applied to the National Confidential Enquiry into Patient Outcome and Death (NCEPOD) for a national review of aortic dissection cases to help provide further evidence on this area, and is re-submitting this application this year.”

Source location

2021-0123-Response-from-Royal-College-of-Emergency-Medicine-Redacted
Page 2 · response
Published 29 April 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Systemic issues involving general practitioners, urgent care centres and NHS 111 fall beyond the College’s Emergency Department remit.

Verbatim wording from the response

“Reading the details of the inquest, it is noted that this patient was seen by a General Practitioner who would not be likely to be a member of the Royal College of Emergency Medicine, and was seen in an Urgent and Emergency Care centre after ‘streaming’. These are not Emergency Departments and often are not linked to Emergency Departments. This highlights the systemic issues that exist beyond the Emergency Department and beyond the remit of the Royal College of Emergency Medicine, as identified in the PFD. This would include General Practitioners, Urgent Care Centres, and the NHS 111 system as a patient with aortic dissection may well present to all of these.”

Source location

2021-0123-Response-from-Royal-College-of-Emergency-Medicine-Redacted
Page 2 · response
Published 29 April 2021

Open published response
Back to top

Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
3/3

Data last updated 7 September 2026