PFD report

Rohan Dayal Singh · Prevention of Future Deaths report

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Issued 30 Apr 2021•East London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
6

Raised in this report

Recipients
4

Named on the report

Responses found
3

Of 4 recipients

Stated actions
18

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Failure to maintain accurate records of clinical observations
    Part of recurring concern: Deliberate falsification of clinical and care recordsPart of recurring concern: Unreliable recording of required observations in care and custody
  2. Tolerance of inaccurate and misleading clinical record keeping
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
  3. Failure of searches to detect and remove dangerous contraband
    Part of recurring concern: Unreliable controls for restricting dangerous items in inpatient carePart of recurring concern: Unreliable searches and screening for drugs and prohibited items in controlled environments
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.13

  1. Action

    Implement daily observation audits and a directorate data-reporting structure for reliable monitoring, governance review and local remedial action.

    Stated by East London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 May 2021.
  2. Action

    Overhaul rapid-tranquilisation training, including interim policy-change content and a standalone annual module for Registered Nurses and Nursing Associates.

    Stated by East London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 May 2021.
  3. Action

    Require all inpatient nursing staff to complete and annually renew the observations competency checklist, with completion recorded and reported for oversight.

    Stated by East London NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 5 May 2021.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Professional concerns about nurses’ conduct and registration are for the NMC to investigate and sanction.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain accurate records of clinical observations

Wider context from the report

“2. Mr Singh was subject to intermittent observations at 15 minute intervals during his admission. The records of these observations were found to be unreliable, staff accepted that they had failed to undertake observations and made false records, further they had done so in such circumstances that their peers were aware of the falsehood. A culture of impunity existed where inaccurate and misleading recording of clinical records was tolerated. ”

Is this part of a recurring concern?

Yes — Deliberate falsification of clinical and care records; Unreliable recording of required observations in care and custody.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Tolerance of inaccurate and misleading clinical record keeping

Wider context from the report

“2. Mr Singh was subject to intermittent observations at 15 minute intervals during his admission. The records of these observations were found to be unreliable, staff accepted that they had failed to undertake observations and made false records, further they had done so in such circumstances that their peers were aware of the falsehood. A culture of impunity existed where inaccurate and misleading recording of clinical records was tolerated. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of searches to detect and remove dangerous contraband

Wider context from the report

“1. Rohan Singh died on a mental health ward, following his death he was found to be in possession of number of prohibited items including controlled drugs and a bracelet consisting of a ligature and a blade. Before admission into hospital, Rohan had been subject to a personal search by police officers when the bracelet was seized. During Rohan’s admission his property was subjected to a search and later he himself was searched for contraband, despite these steps he retained dangerous contraband. ”

Is this part of a recurring concern?

Yes — Unreliable controls for restricting dangerous items in inpatient care; Unreliable searches and screening for drugs and prohibited items in controlled environments.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to undertake required intermittent observations

Wider context from the report

“2. Mr Singh was subject to intermittent observations at 15 minute intervals during his admission. The records of these observations were found to be unreliable, staff accepted that they had failed to undertake observations and made false records, further they had done so in such circumstances that their peers were aware of the falsehood. A culture of impunity existed where inaccurate and misleading recording of clinical records was tolerated. ”

Is this part of a recurring concern?

Yes — Unreliable observation of patients in specialist mental health units; Unreliable patient observation arrangements.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to complete relevant documentation after rapid tranquillisation

Wider context from the report

“3. Mr Singh was subject to rapid tranquillisation, following administration of this medication, staff failed to follow the Trust’s monitoring process or complete relevant documentation. The failure to monitor Rohan was found by the jury to have contributed to his death. Trust evidence demonstrates that beyond this incident, throughout the organisation the processes are not being universally followed. ”

Is this part of a recurring concern?

Yes — Unsafe rapid tranquillisation processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to monitor patients following rapid tranquillisation

Wider context from the report

“3. Mr Singh was subject to rapid tranquillisation, following administration of this medication, staff failed to follow the Trust’s monitoring process or complete relevant documentation. The failure to monitor Rohan was found by the jury to have contributed to his death. Trust evidence demonstrates that beyond this incident, throughout the organisation the processes are not being universally followed. ”

Is this part of a recurring concern?

Yes — Unsafe rapid tranquillisation processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement daily observation audits and a directorate data-reporting structure for reliable monitoring, governance review and local remedial action.

Verbatim wording from the response

“A new system for auditing observations is being implemented. Templates for monitoring auditing observation practice were sent to the Borough Lead Nurses as of 30 May 2021 to be cascaded down to their respective teams. Ward Managers will complete the audits daily and report to Ward Matrons on the numbers of observations being undertaken properly and any patterns of failures or concerns.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 4 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Overhaul rapid-tranquilisation training, including interim policy-change content and a standalone annual module for Registered Nurses and Nursing Associates.

Verbatim wording from the response

“In order to ensure that Nurses are fully aware of both the importance and the content of the Trust’s RT policy, processes and procedures the Trust is overhauling its program of training.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 5 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require all inpatient nursing staff to complete and annually renew the observations competency checklist, with completion recorded and reported for oversight.

Verbatim wording from the response

“One of the first steps being taken to address this problem is that all nursing staff (including new staff members and bank staff) working in Trust in-patient services must complete the observations competency checklist that forms part of the Trust’s Observation Policy by 30 June 2021. This is irrespective of whether they have completed the checklist in the past. Local Ward Matrons managing this process have been identified. They will send the staff records showing completed competency training to the Trust’s Learning and Development Team, who will upload the information on each Nurse’s ESR. The Matrons will then feed the information about compliance back to the Director of Nursing for senior oversight.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 3 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create and deliver a search training course, record completion in ESR, provide it at induction and every two years, and monitor compliance.

Verbatim wording from the response

“To ensure that nursing staff are equipped to carry out robust searches the Trust’s Director of Nursing and the Learning and Development Team are creating a ‘search’ training course. The course will reflect the Trust’s updated policy. Completion of the course will be monitored using the Trust’s Electronic Staff Record (ESR) data base.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 2 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create an observations training module and ESR compliance record, deliver training annually, and report completion data for management and Board review.

Verbatim wording from the response

“Nurse Observation Training Modules”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 4 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and roll out an electronic observations system enabling real-time recording of patient observations in RIO.

Verbatim wording from the response

“The Trust is developing an e-observation (e-obs) recording system to replace the current paper-based system. The intention is that, staff will carry an iPad with direct links to RIO so they can enter patient records in real time. It is expected that this will improve the timeliness and accuracy of observations. A full project plan will be completed by the end of July with anticipated roll out throughout each hospital site from early Autumn 2021.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 4 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Make a rapid-tranquilisation e-learning package available on ESR and monitor uptake in real time.

Verbatim wording from the response

“The more substantial stand-alone training module in relation to the administration and post-administration monitoring of RT is expected to be completed by 31 August 2021. It will be undertaken alongside the SAME training annually.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 6 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use a RIO rapid-tranquilisation monitoring pack as an interim standardised guide and documentation tool for pre-, during- and post-administration monitoring.

Verbatim wording from the response

“Finally, since the e-obs platform outlined above will only be available later this year, as of June 2021 a RIO RT monitoring pack is being used as an interim measure to reinforce the Trust’s RT policy.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 6 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise the search policy to govern search-information handover and review, and the disposal or storage of seized items, then disseminate the changes.

Verbatim wording from the response

“In order to address the issue of contraband being handed back to Mr Dayal Singh, the Trust is revising its search policy to explicitly include guidance on:”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 2 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide medical-record-keeping training to Borough Lead Nurses and cascade the learning to staff during induction and away days.

Verbatim wording from the response

“Two half day training sessions will be provided to the Borough Lead Nurses on medical record keeping by the Trust’s external solicitors within the next 6 months. The training will focus on the legal standard expected for documenting medical practice (especially in relation to observations) and will ensure staff understand when retrospective entries are and are not appropriate and what comprises a misleading record.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 4 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review observation practice daily and through weekly night ward visits, discuss findings with Ward Matrons, and escalate compliance information through nursing leadership.

Verbatim wording from the response

“Clinical Nurse Managers have already started reviewing nurses’ observation practice daily. They are also undertaking weekly night visits on the wards to observe compliance with the observation policy at night - as this has traditionally been overlooked.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 3 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require rapid-tranquilisation monitoring by Registered Nurses and place recipients on Registered Nurse eyesight observations during the first post-administration hour.

Verbatim wording from the response

“Given the serious implications of the above findings, the Chief Nurse made immediate changes to the substance of the Trust’s RT policy. On 10 May 2021 (via email), she instructed all Lead Borough Nurses that as of 17 May 2021, RT Monitoring will only be undertaken by Registered Nurses. Further, patients receiving RT medicines will be placed on eyesight observations with a Registered Nurse, only for the first hour, post-administration.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 5 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and update the rapid-tranquilisation policy to clarify definitions, health limits, monitoring terminology, paper charts and a ward grab pack.

Verbatim wording from the response

“Additionally, the following areas of the Trust’s policy are scheduled to be reviewed by a Subject Matter Expert Group led by Director of Nursing. It will be updated on 19 July 2021 with a specific focus on:”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 5 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Professional concerns about nurses’ conduct and registration are for the NMC to investigate and sanction.

Verbatim wording from the response

“The Nursing and Midwifery Council (NMC) have informed the Department it will be providing a separate response to you in relation to this case. The NMC code of practice² sets out the professional standards that nurses, midwives and nursing associates must uphold in order to be registered to practise in the UK.”

Source location

2021-0134-Response-from-Department-of-Health-Social-Care_Published
Page 2 · response
Published 5 May 2021

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Develop and seek to implement additional property-recording training across all Basic Command Units through the Street Duties course for probationer constables.

    Stated by Metropolitan Police ServiceStated plannedThe respondent said that this action was planned when they made their response on 5 May 2021.
  2. 2

    Publish an Operational Notice instructing officers to record seized property and transfers, including recipients, dates, times and risk-related communication.

    Stated by Metropolitan Police ServiceStated plannedThe respondent said that this action was planned when they made their response on 5 May 2021.
  3. 3

    Maintain daily, weekly and monthly compliance-monitoring frameworks to oversee implementation and provide assurance across disciplines.

    Stated by East London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 5 May 2021.
  4. 4

    Develop and implement a RIO code recording every patient search to support compliance monitoring.

    Stated by East London NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 5 May 2021.
  5. 5

    Discuss the concerns with Borough Lead Nurses and disseminate required search, observation and rapid-tranquilisation actions to nursing staff.

    Stated by East London NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 5 May 2021.

Recipient positions A position is what a recipient says about a concern when they do not describe a specific action.1

  1. 1

    There was no clear chain of causation between police action or inaction concerning the search and seizure and the death.

    Stated by Metropolitan Police ServiceDisputes the concernThe respondent disagreed with part of the concern or the basis for it.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and seek to implement additional property-recording training across all Basic Command Units through the Street Duties course for probationer constables.

Verbatim wording from the response

“guidance on dealing with lost and found property. However, following this matter of concern, we have identified an opportunity to develop additional training on recording property which falls outside these categories. The MPS will seek to implement this training across all our Basic Command Units through our current “Street Duties” course for probationer police constables.”

Source location

2021-0134-Response-from-Metropolitan-Police-Service_Published
Page 2 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Publish an Operational Notice instructing officers to record seized property and transfers, including recipients, dates, times and risk-related communication.

Verbatim wording from the response

“This matter is concerned with the search of Mr Singh and seizure of his property by police officers, before being passed onto the Health Care Professionals who were responsible for the wellbeing of Mr Singh. Whilst there is no clear chain of causation between police action/inaction in relation to the search and seizure, this matter does highlight a point of learning for the Metropolitan Police Service in respect of record keeping. Where an officer has cause to undertake a search of a detained person, in any context, the property seized should be recorded in writing. If that property is then passed to a third party (for example, another police officer or a Health Care Professional) then a record of the person receiving that property, including the time and date, should be made.”

Source location

2021-0134-Response-from-Metropolitan-Police-Service_Published
Page 1 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Maintain daily, weekly and monthly compliance-monitoring frameworks to oversee implementation and provide assurance across disciplines.

Verbatim wording from the response

“The delivery and monitoring of the above improvements is a collective task across disciplines.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 6 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and implement a RIO code recording every patient search to support compliance monitoring.

Verbatim wording from the response

“Additionally, the Quality and Performance and Rio Teams are developing a code on the Trust’s Electronic Medical Records System (RIO) which is to be applied every time a search of a patient is undertaken. This will enable Clinical Nurse Manager’s, Matron’s and Lead Nurses to access up-to-date information about when patient searches are undertaken and allow them to monitor whether such searches are taking place in compliance with the Trust Search Policy. This will be in use by 31 August 2021.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 3 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Discuss the concerns with Borough Lead Nurses and disseminate required search, observation and rapid-tranquilisation actions to nursing staff.

Verbatim wording from the response

“Due to the seriousness of the concerns outlined in your Regulation 28 report, the content of this report was discussed in person with all of the Borough Lead Nurses and their deputies on 5 May 2021. Further to this, two letters authored by the Chief Nurse and the Directors of Nursing highlighting required actions were sent to the Trust’s Borough Lead Nurses and then to all Nursing staff in the Trust’s Mental Health Services.”

Source location

2021-0134-Response-from-East-London-NHS-Foundation-Trust_Published
Page 1 · response
Published 5 May 2021

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

There was no clear chain of causation between police action or inaction concerning the search and seizure and the death.

Verbatim wording from the response

“This matter is concerned with the search of Mr Singh and seizure of his property by police officers, before being passed onto the Health Care Professionals who were responsible for the wellbeing of Mr Singh. Whilst there is no clear chain of causation between police action/inaction in relation to the search and seizure, this matter does highlight a point of learning for the Metropolitan Police Service in respect of record keeping. Where an officer has cause to undertake a search of a detained person, in any context, the property seized should be recorded in writing. If that property is then passed to a third party (for example, another police officer or a Health Care Professional) then a record of the person receiving that property, including the time and date, should be made.”

Source location

2021-0134-Response-from-Metropolitan-Police-Service_Published
Page 1 · response
Published 5 May 2021

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026