PFD report

Stephen John Bird · Prevention of Future Deaths report

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Issued 22 Jul 2016•Buckinghamshire

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
2

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
10

Described in responses

Recipients and published responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

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Report evidence summary

Concerns raised2

  1. Failure to ensure Significant Clinical Incident Investigation reports are based on documentary records rather than conflicting assumptions
    Part of recurring concern: Inadequate safety incident investigationsPart of recurring concern: Unreliable safety investigation reports and disclosure
  2. Failure to maintain complete, consistent and non-conflicting patient and clinical records
    Part of recurring concern: Incomplete, inaccurate or unavailable clinical and care records
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Undertake a corporate review of physiotherapist abbreviation use.

    Stated by South Buckinghamshire HospitalsStated plannedThe respondent said that this action was planned when they made their response on 22 July 2016.
  2. Action

    Audit consultant medical records monthly and apply potential practising-privilege sanctions for non-compliance.

    Stated by South Buckinghamshire HospitalsStated plannedThe respondent said that this action was planned when they made their response on 22 July 2016.
  3. Action

    Complete a BMI Root Cause Analysis of the incident and provide the finalised report.

    Stated by South Buckinghamshire HospitalsStated completedThe respondent said that this action was complete when they made their response on 22 July 2016.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Investigation reports remain in draft format until the Inquest concludes, preventing finalisation while further issues may be identified.

    Stated by South Buckinghamshire HospitalsUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to ensure Significant Clinical Incident Investigation reports are based on documentary records rather than conflicting assumptions

Wider context from the report

“(2) Evidence given regarding the investigation by the hospital into Mr Bird’s death and the preparation of a draft Significant Clinical Incident Investigation (SCII) Report (disclosed as part of the Inquest process) identified an assumption of facts within that draft report which conflicted with documentary records and this was acknowledged during the Inquest hearing. It was indicated during the hearing that the hospital places reliance upon SCII reports as part of a learning process. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations; Unreliable safety investigation reports and disclosure.

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Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain complete, consistent and non-conflicting patient and clinical records

Wider context from the report

“(1) The patient records, the documentation of consultations, clinical decisions, changes to previous assessment decisions and the discharge records were incomplete, inconsistent and/or conflicting and this was acknowledged during the Inquest hearing. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake a corporate review of physiotherapist abbreviation use.

Verbatim wording from the response

“3. Corporate review of the use of abbreviations by physiotherapists is to be undertaken by BMI’s Group Clinical Services Director and the National Lead for Physiotherapy Services this month. In the meantime a list of abbreviations issued by The National Lead for Physiotherapy Services for outpatient documentation only is in use.”

Source location

2016-0265-Response-by-South-Buckinghamshire-Hospitals
Page 2 · response
Published 22 July 2016

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit consultant medical records monthly and apply potential practising-privilege sanctions for non-compliance.

Verbatim wording from the response

“1. At the Hospital Medical Advisory Committee (MAC) meeting on 21 July 2016 the consultant record keeping was discussed. The committee took a serious stance on the standard of record keeping by consultants and it was agreed that there would be zero tolerance to non-compliance of GMC Good Medical Practice Guidelines on completion of medical records. Consultant medical records will be audited by the Director of Clinical Services on a monthly basis and non-compliance by any consultant may result in suspension of the consultant’s BMI practising privileges. The MAC Chair and Executive Director wrote to the consultant body of both BMI Shelburne and BMI Chiltern Hospital accordingly on 25 August 2016.”

Source location

2016-0265-Response-by-South-Buckinghamshire-Hospitals
Page 2 · response
Published 22 July 2016

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Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a BMI Root Cause Analysis of the incident and provide the finalised report.

Verbatim wording from the response

“In response to these concerns the initial investigation report has been reviewed and a RCA has been completed. We enclose a copy of the finalised RCA.”

Source location

2016-0265-Response-by-South-Buckinghamshire-Hospitals
Page 2 · response
Published 22 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish zero-tolerance consultant recordkeeping requirements and communicate them to consultant staff.

Verbatim wording from the response

“1. At the Hospital Medical Advisory Committee (MAC) meeting on 21 July 2016 the consultant record keeping was discussed. The committee took a serious stance on the standard of record keeping by consultants and it was agreed that there would be zero tolerance to non-compliance of GMC Good Medical Practice Guidelines on completion of medical records. Consultant medical records will be audited by the Director of Clinical Services on a monthly basis and non-compliance by any consultant may result in suspension of the consultant’s BMI practising privileges. The MAC Chair and Executive Director wrote to the consultant body of both BMI Shelburne and BMI Chiltern Hospital accordingly on 25 August 2016.”

Source location

2016-0265-Response-by-South-Buckinghamshire-Hospitals
Page 2 · response
Published 22 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit discharge follow-up phone-call documentation monthly.

Verbatim wording from the response

“4. A monthly audit of discharge follow-up phone call documentation has been introduced and commenced on 1 August.”

Source location

2016-0265-Response-by-South-Buckinghamshire-Hospitals
Page 2 · response
Published 22 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide monthly documentation training for staff at the Shelburne and Chiltern hospitals.

Verbatim wording from the response

“2. Documentation training for staff at BMI Shelburne and BMI Chiltern Hospitals commenced on 15 August 2016 and is on-going on a monthly basis.”

Source location

2016-0265-Response-by-South-Buckinghamshire-Hospitals
Page 2 · response
Published 22 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the issued physiotherapy abbreviation list for outpatient documentation.

Verbatim wording from the response

“3. Corporate review of the use of abbreviations by physiotherapists is to be undertaken by BMI’s Group Clinical Services Director and the National Lead for Physiotherapy Services this month. In the meantime a list of abbreviations issued by The National Lead for Physiotherapy Services for outpatient documentation only is in use.”

Source location

2016-0265-Response-by-South-Buckinghamshire-Hospitals
Page 2 · response
Published 22 July 2016

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Investigation reports remain in draft format until the Inquest concludes, preventing finalisation while further issues may be identified.

Verbatim wording from the response

“Please be advised that reports concerning the investigation of the death of an unexpected patient remain in draft format pending conclusion of the Inquest to ensure all issues identified at the Inquest can be addressed in the report.”

Source location

2016-0265-Response-by-South-Buckinghamshire-Hospitals
Page 2 · response
Published 22 July 2016

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.3

  1. 1

    Share learning from the actions across the BMI Group.

    Stated by South Buckinghamshire HospitalsStated plannedThe respondent said that this action was planned when they made their response on 22 July 2016.
  2. 2

    Require hospital staff to review the BMI Venous Thromboembolism Prevention policy and record compliance.

    Stated by South Buckinghamshire HospitalsStated in progressThe respondent said that this action was in progress when they made their response on 22 July 2016.
  3. 3

    Review and monitor progress on completed and outstanding actions.

    Stated by South Buckinghamshire HospitalsStated plannedThe respondent said that this action was planned when they made their response on 22 July 2016.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning from the actions across the BMI Group.

Verbatim wording from the response

“I would like to assure you that we have taken the matters of concern identified in your report extremely seriously. Progress with both completed and outstanding actions will be reviewed and monitored and learnings shared across the BMI Group.”

Source location

2016-0265-Response-by-South-Buckinghamshire-Hospitals
Page 3 · response
Published 22 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Require hospital staff to review the BMI Venous Thromboembolism Prevention policy and record compliance.

Verbatim wording from the response

“5. All Hospital staff to review the BMI Venous Thromboembolism (VTE) Prevention policy, which commenced 1 August. The Director of Clinical Services is collating signature sheets as evidence of compliance.”

Source location

2016-0265-Response-by-South-Buckinghamshire-Hospitals
Page 2 · response
Published 22 July 2016

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and monitor progress on completed and outstanding actions.

Verbatim wording from the response

“I would like to assure you that we have taken the matters of concern identified in your report extremely seriously. Progress with both completed and outstanding actions will be reviewed and monitored and learnings shared across the BMI Group.”

Source location

2016-0265-Response-by-South-Buckinghamshire-Hospitals
Page 3 · response
Published 22 July 2016

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026