Margaret Elizabeth Greenacre, known as Betty, was a care home resident who suffered an unwitnessed fall on 30 August 2020, sustaining significant soft tissue damage to her lower right leg. She deteriorated after the injury and died in hospital on 18 September 2020. Concerns included late or missing statutory notifications of incidents and poor care-home record keeping, including care plans that were not updated and did not accurately reflect residents’ needs.
Alcyone Healthcare North East Ltd
Baedling Manor