PFD report

Ioannis AVGOUSTI · Prevention of Future Deaths report

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Issued 24 Apr 2019•Brighton and Hove

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
6

Raised in this report

Recipients
1

Named on the report

Responses found
1

Of 1 recipient

Stated actions
12

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Failure to accurately and contemporaneously record NEWS observations
    Part of recurring concern: Unreliable clinical Early Warning Score systems for deteriorationPart of recurring concern: Unreliable recording of required observations in care and custody
  2. Failure to follow NICE guidance for the diagnosis and management of allergy
  3. Lack of communication of allergy information within the hospital and to patients, families and GPs
    Part of recurring concern: Unreliable recording and communication of patient allergy information
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.7

  1. Action

    Deliver bespoke Acute Admissions Unit training on penicillin allergy risks and co-amoxiclav use.

    Stated by University Hospitals Sussex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2019.
  2. Action

    Roll out an electronic system for recording NEWS observations and nursing assessments.

    Stated by University Hospitals Sussex NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 June 2019.
  3. Action

    Expand the Critical Care Outreach service to support immediate escalation from electronic NEWS scores.

    Stated by University Hospitals Sussex NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 14 June 2019.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.1

  1. Position

    Purchase of the EPMA package cannot proceed until NHS England decides its funding allocation.

    Stated by University Hospitals Sussex NHS Foundation TrustUnable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to accurately and contemporaneously record NEWS observations

Wider context from the report

“(2) On the 6th October 2018 although the hospital had noted that he was allergic to Co-Amoxiclav and although the paper medication notes noted that fact he was written up for that medication and it was administered to him. I saw evidence of a poorly documented, from the point of view of time, NEWS observation. Although at the top of the chart there were the numbers 2 0 (20) I found on the balance of probabilities that set of observations had more likely been taken at about 20:10 or 20:15 hours. The observations were added up to 9. In fact the total was 13. NEWS is a tool to ensure that the deteriorating patient is recognised and given help and escalated, if appropriate, to Intensive Care. This set of observations was not acted on in accordance with the directions and no escalation was made. There should have been a MET call then i.e., at around 20:15 hours to a specialist registrar (there was one on duty) If this call had been made and if the appropriate doctor had been called to see Mr. Avgousti it is possible that although the sepsis protocol would I believe have been implemented, it would have been realised that he had an allergy to Co-Amoxiclav and he would have been given an appropriate alternative. Whilst I cannot say categorically that this would have been the case I believe it is highly likely. NEWS is an important tool and should not be ignored as it was on Vallance Ward on the night of the 6th October 2018. ”

Is this part of a recurring concern?

Yes — Unreliable clinical Early Warning Score systems for deterioration; Unreliable recording of required observations in care and custody.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to follow NICE guidance for the diagnosis and management of allergy

Wider context from the report

“(1) On the 2nd September 2017 the NICE Guidance for the Diagnosis and Management of Allergy was not followed. It was suggested to me that following the episode of anaphylaxis on the 27th July 2018 the NICE protocol was followed and therefore lessons had been learned to protect future patients however, I found that that was not the case. Whilst two Mast Cell Tryptase tests had been carried out and there had been some rather sporadic marking of a possibility of allergy in some of the hospital documentation, there had been no proper communication either immediately following the incident or later on within the hospital itself nor to the GP nor to Mr. Avgousti himself or his family. This was simply not good enough. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of communication of allergy information within the hospital and to patients, families and GPs

Wider context from the report

“(1) On the 2nd September 2017 the NICE Guidance for the Diagnosis and Management of Allergy was not followed. It was suggested to me that following the episode of anaphylaxis on the 27th July 2018 the NICE protocol was followed and therefore lessons had been learned to protect future patients however, I found that that was not the case. Whilst two Mast Cell Tryptase tests had been carried out and there had been some rather sporadic marking of a possibility of allergy in some of the hospital documentation, there had been no proper communication either immediately following the incident or later on within the hospital itself nor to the GP nor to Mr. Avgousti himself or his family. This was simply not good enough. ”

Is this part of a recurring concern?

Yes — Unreliable recording and communication of patient allergy information.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Insufficient nursing and medical staffing capacity

Wider context from the report

“(3) On the same night the nurses and the doctors were working 12½ hour “weekend” shifts”. The day nursing shift was one nurse short and so far as the doctors were concerned they were, as I understand they always are at weekends, too few in number and as a result all staff in hospital are thoroughly stretched and stressed and under resourced. This is no way to run a hospital service. Exacerbating factors in Mr. Avgousti’s case were that his rapid deterioration took place at around handover for both doctors and nurses, thus adding even more pressure to the situation. ”

Is this part of a recurring concern?

Yes — Insufficient qualified healthcare staffing capacity; Insufficient safe staffing and senior cover out of hours.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to act on NEWS observations and escalate deteriorating patients

Wider context from the report

“(2) On the 6th October 2018 although the hospital had noted that he was allergic to Co-Amoxiclav and although the paper medication notes noted that fact he was written up for that medication and it was administered to him. I saw evidence of a poorly documented, from the point of view of time, NEWS observation. Although at the top of the chart there were the numbers 2 0 (20) I found on the balance of probabilities that set of observations had more likely been taken at about 20:10 or 20:15 hours. The observations were added up to 9. In fact the total was 13. NEWS is a tool to ensure that the deteriorating patient is recognised and given help and escalated, if appropriate, to Intensive Care. This set of observations was not acted on in accordance with the directions and no escalation was made. There should have been a MET call then i.e., at around 20:15 hours to a specialist registrar (there was one on duty) If this call had been made and if the appropriate doctor had been called to see Mr. Avgousti it is possible that although the sepsis protocol would I believe have been implemented, it would have been realised that he had an allergy to Co-Amoxiclav and he would have been given an appropriate alternative. Whilst I cannot say categorically that this would have been the case I believe it is highly likely. NEWS is an important tool and should not be ignored as it was on Vallance Ward on the night of the 6th October 2018. ”

Is this part of a recurring concern?

Yes — Failure to escalate significant clinical concerns to appropriately senior clinicians; Failure to reliably communicate clinically significant patient observations to medical staff; Failure to reliably recognise and respond to acute clinical deterioration; Failure to seek medical attention when a person's condition warrants it; Unreliable clinical Early Warning Score systems for deterioration; Unreliable escalation of abnormal clinical observations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to prevent prescribing and administration of a documented allergenic medication

Wider context from the report

“(2) On the 6th October 2018 although the hospital had noted that he was allergic to Co-Amoxiclav and although the paper medication notes noted that fact he was written up for that medication and it was administered to him. I saw evidence of a poorly documented, from the point of view of time, NEWS observation. Although at the top of the chart there were the numbers 2 0 (20) I found on the balance of probabilities that set of observations had more likely been taken at about 20:10 or 20:15 hours. The observations were added up to 9. In fact the total was 13. NEWS is a tool to ensure that the deteriorating patient is recognised and given help and escalated, if appropriate, to Intensive Care. This set of observations was not acted on in accordance with the directions and no escalation was made. There should have been a MET call then i.e., at around 20:15 hours to a specialist registrar (there was one on duty) If this call had been made and if the appropriate doctor had been called to see Mr. Avgousti it is possible that although the sepsis protocol would I believe have been implemented, it would have been realised that he had an allergy to Co-Amoxiclav and he would have been given an appropriate alternative. Whilst I cannot say categorically that this would have been the case I believe it is highly likely. NEWS is an important tool and should not be ignored as it was on Vallance Ward on the night of the 6th October 2018. ”

Is this part of a recurring concern?

Yes — Unsafe medication administration; Unsafe medication prescribing.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver bespoke Acute Admissions Unit training on penicillin allergy risks and co-amoxiclav use.

Verbatim wording from the response

“To supplement this trial, the Acute Admissions Unit team have put in a place a bespoke training programme for staff in order to highlight the risk of penicillin allergy and the use of co-amoxiclav. I am delighted to say that over the last month there have been no penicillin related incidents on the Acute Floor at the Royal Sussex County Hospital. These improvements will then be extended to other areas of the Trust.”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Roll out an electronic system for recording NEWS observations and nursing assessments.

Verbatim wording from the response

“I agree with you that NEWS is a very important tool and should be used and followed correctly. I regret the NEWS documentation was not to the standard we expect. The ward team have reflected at length and the case was discussed by the wider team at the Medicine Division’s Clinical Governance meeting on 17 May 2019. I am pleased to say, after a successful trial, the Trust has purchased an electronic system for recording NEWS and nursing assessments. This system is currently rolling out electronic recording of observations, and NEWS scores of all patients will therefore be available to view by the”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Expand the Critical Care Outreach service to support immediate escalation from electronic NEWS scores.

Verbatim wording from the response

“Critical Care Outreach service, of which we are expanding, so escalation will be immediate rather than reliant on staff on the ward calculating the scores and putting out a MET call.”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 3 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake medicines reconciliation for every patient as soon as possible after admission.

Verbatim wording from the response

“Medicines reconciliation is now undertaken for every patient as soon as possible after they have been admitted to hospital.”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement redesigned prescription charts displaying medication, reaction and allergy-safety decision information.

Verbatim wording from the response

“████████ Head of Nursing for Quality Improvement has undertaken work in conjunction with the Pharmacy team to ensure that the Trust is fully compliant with these NICE guidelines. ████████ has confirmed that the Trust is currently compliant with most of the guidelines and has produced an action plan for the remaining guidelines. This includes a tool, to describe reactions and to determine actual allergy status, which has been developed and this tool will be incorporated into the new design of the Trust’s Prescription chart. The next print run of our newly designed Prescription charts will include:”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 1 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Finalise the EPMA specification and secure funding to purchase an electronic prescribing and medicines administration package incorporating allergy safeguards.

Verbatim wording from the response

“All of the above will be incorporated into the EPMA (Electronic Prescribing and Medicines Administration) system. The business case for this package has been approved and the specification is currently being finalised. We are waiting for an imminent NHS England allocation of funding decision in order to purchase the EPMA package. Once commenced we our aim is for 80% of wards to have EPMA within 2 years. The Chief of Pharmacy and his team are leading on this work.”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Trial a single red allergy wristband system in the Acute Admissions Unit and Emergency Department, supported by compliance audits.

Verbatim wording from the response

“We have undertaken extensive investigation into the use of red allergy wrist bands, led by the Head of Nursing - Quality Improvement. We have conducted three audits of the appropriate use of red wristbands since January 2019 and there has been 10% improvement on compliance. In addition, our Acute Admissions Unit and Emergency Department are trialing a single coloured wristband system whereby if a patient has an allergy, they will only wear a red wristband with their details on it, and not an additional white wristband. The aim of this trial is to see if it reduces the risk of the red wristband not being seen when checking patients’ details prior to medication administration and our patients like Mr Avgousti who I gather did not like wearing multiple wristbands and would sometimes pull them off, being more comfortable and reducing the risk of removal.”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Purchase of the EPMA package cannot proceed until NHS England decides its funding allocation.

Verbatim wording from the response

“All of the above will be incorporated into the EPMA (Electronic Prescribing and Medicines Administration) system. The business case for this package has been approved and the specification is currently being finalised. We are waiting for an imminent NHS England allocation of funding decision in order to purchase the EPMA package. Once commenced we our aim is for 80% of wards to have EPMA within 2 years. The Chief of Pharmacy and his team are leading on this work.”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 2 · response
Published 14 June 2019

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.5

  1. 1

    Appoint a Trust Guardian for Safe Working.

    Stated by University Hospitals Sussex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2019.
  2. 2

    Disseminate medicines-safety alerts and reinforce them through monthly themes and daily safety-huddle discussions.

    Stated by University Hospitals Sussex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2019.
  3. 3

    Provide ward nurses with refresher training and senior assessment on intravenous medication administration.

    Stated by University Hospitals Sussex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2019.
  4. 4

    Establish a Penicillin Allergy sub-group within the Medicines Governance Group.

    Stated by University Hospitals Sussex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2019.
  5. 5

    Review best practice for preventing junior-doctor fatigue and supporting performance, rest and wellbeing.

    Stated by University Hospitals Sussex NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 14 June 2019.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Appoint a Trust Guardian for Safe Working.

Verbatim wording from the response

“As confirmed at the inquest, there is a new Trust Guardian for Safe Working in post and there has been a review of current best practice for preventing fatigue and ensuring optimal performance of junior doctors to make sure we are in line with our peer organisations and are providing support and sufficient rest for our staff.”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 3 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Disseminate medicines-safety alerts and reinforce them through monthly themes and daily safety-huddle discussions.

Verbatim wording from the response

“In relation to the non adherence to Trust policy, three Safety Alerts have been sent electronically to all staff to highlight the importance of Medicines Management and Safety. These include ‘Medicines Safety’ being a theme of the month; teams discuss the theme of the month at their daily safety huddles to keep the message fresh and to reach staff who may not have ready access to their emails.”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide ward nurses with refresher training and senior assessment on intravenous medication administration.

Verbatim wording from the response

“The ward nurses have also received refresher training and senior assessment on intravenous medication administration, this has been confirmed by the Ward Manager of Vallance ward.”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish a Penicillin Allergy sub-group within the Medicines Governance Group.

Verbatim wording from the response

“We have established a Penicillin Allergy sub-group of the Medicines Governance Group to keep the messages from Mr Avgousti’s inquest top priority in the minds of all our staff.”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 2 · response
Published 14 June 2019

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review best practice for preventing junior-doctor fatigue and supporting performance, rest and wellbeing.

Verbatim wording from the response

“As confirmed at the inquest, there is a new Trust Guardian for Safe Working in post and there has been a review of current best practice for preventing fatigue and ensuring optimal performance of junior doctors to make sure we are in line with our peer organisations and are providing support and sufficient rest for our staff.”

Source location

2019-0135-Response-by-Brighton-and-Sussex-University-Hospitals
Page 3 · response
Published 14 June 2019

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

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Data last updated 7 September 2026