Mansoor Zaman · Prevention of Future Deaths report

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Issued 6 Feb 2026•East London

Published report and response evidence

This report’s concerns and statements found in recipients’ published responses. Statements are included even where no link to an individual concern is recorded. A link shows an evidence connection; it does not assign responsibility.

View original report
Concerns
11

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
8

Described in responses

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised11

  1. Failure to reappraise risk to the patient and others in light of erratic behaviour
  2. Repeated escape from the ward in identical circumstances
    Part of recurring concern: Failure to reliably prevent patient escape from wards
  3. Failure to use the required emergency 999 number for the report
    Part of recurring concern: Failure to use the appropriate emergency contact route

Stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.8

  1. Department of Health and Social Care

    Implement 10 Year Health Plan changes clarifying responsibility and accountability across the health system to improve quality and safety.

  2. The Trust

    Continue implementing the Relational Security Initiative, including team sessions applying relational security learning to changing patient risk and escalation decisions.

  3. The Trust

    Update the rapid tranquilisation policy to clearly restate the relationship between holding powers, consent and emergency alternatives.

  4. The Trust

    Deliver refresher training to ward staff on applying the Trust and Pan-London AWOL policies together in practice.

  5. The Trust

    Develop and implement mandatory AWOL policy training for all clinical staff, including competency assessment against both applicable AWOL policies.

  6. The Trust

    Refine the Trust AWOL policy to clarify when emergency 999 police escalation is required.

  7. The Trust

    Provide ward staff with further refresher training on holding powers, emergency MCA use and related legal requirements.

  8. The Trust

    Deliver mandatory refresher training on structured risk assessment, dynamic risk documentation and appropriate observation levels, with monthly compliance audits.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. The Trust

    Investigations may not obtain every clinician account or provide feedback when staff absence conflicts with timely completion.

    Unable to actThe respondent said that a constraint prevented them from taking the relevant action.
  2. The Trust

    Section 5(4) powers were unavailable because a doctor’s immediate attendance had been secured.

    Unable to actThe respondent said that a constraint prevented them from taking the relevant action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to reappraise risk to the patient and others in light of erratic behaviour

Wider context from the report

“3. The failure of Trust staff to reappraise the level of risk presented by Mr Zaman to himself and others in light of his erratic behaviour on 8th December 2024, specifically, a. His escape from the ward by violently kicking the fire exit door. b. His aggression toward the duty doctor during assessment. c. His assault upon a member of ward staff. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Repeated escape from the ward in identical circumstances

Wider context from the report

“4. His second escape from the ward in identical circumstances to the first. The failure of Trust staff to re-assess the frequency and quality of observations that Mr Zaman should be subject to during the afternoon of 8th December 2024. ”

Is this part of a recurring concern?

Yes — Failure to reliably prevent patient escape from wards.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to use the required emergency 999 number for the report

Wider context from the report

“8. The use of the police 101 number as opposed to the required emergency 999 number to make the report. ”

Is this part of a recurring concern?

Yes — Failure to use the appropriate emergency contact route.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to adequately document observations and care decisions

Wider context from the report

“2. The failure of nursing staff on the ward to adequately document observations and care decisions. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to reassess the frequency and quality of required observations

Wider context from the report

“4. His second escape from the ward in identical circumstances to the first. The failure of Trust staff to re-assess the frequency and quality of observations that Mr Zaman should be subject to during the afternoon of 8th December 2024. ”

Is this part of a recurring concern?

Yes — Unreliable patient observation arrangements.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of the duty doctor to impose an S.5(2) MHA 1983 authorisation when indicated

Wider context from the report

“5. The failure of the duty doctor to act decisively and impose an authorisation under S.5 (2) MHA 1983 having been presented with an agitated patient who had minutes before escaped from the ward. ”

Is this part of a recurring concern?

No recurring-concern membership is currently published.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in reporting an absconded patient as missing to the police

Wider context from the report

“6. The dilatory response of staff on the ward to report Mr Zaman as a missing person to the police, an action that did not happen for almost three hours after it was known that he had absconded. ”

Is this part of a recurring concern?

Yes — Unreliable missing-person response; Unreliable sharing of information about absent mental-health patients with police.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Patient safety investigations failing to seek treating staff recollections

Wider context from the report

“9. The inadequacy of the Trust patient safety framework investigation which neither sought the recollections of treating staff, nor communicated the findings of the report to the same staff. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations; Unreliable gathering of witness evidence for formal investigations.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Inaccurate categorisation of risk as medium after a patient absconds

Wider context from the report

“7. The categorisation of the risk presented by Mr Zaman as of a medium level by the nurse in charge when considering action to be taken after he absconded. ”

Is this part of a recurring concern?

Yes — Unreliable objective criteria for safety risk assessment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to instigate an S.5(4) MHA 1983 authorisation when a patient returns after absconding

Wider context from the report

“1. The failure of nurses on the ward to instigate an authorisation under S.5(4) MHA 1983 when Mr Zaman returned to the ward after absconding on the afternoon of 8th December 2024. ”

Is this part of a recurring concern?

Yes — Unreliable response to patient absconding; Unsafe application of Mental Health Act detention safeguards to informal patients.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to communicate patient safety investigation findings to treating staff

Wider context from the report

“9. The inadequacy of the Trust patient safety framework investigation which neither sought the recollections of treating staff, nor communicated the findings of the report to the same staff. ”

Is this part of a recurring concern?

Yes — Failure to reliably disseminate contextualised safety learning to relevant staff; Unreliable safety investigation reports and disclosure.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement 10 Year Health Plan changes clarifying responsibility and accountability across the health system to improve quality and safety.

Verbatim wording from the response

“More widely, the changes we are making as part of the 10 Year Health Plan will improve quality and safety by making it clear where responsibility and accountability sits at all levels of the system. NHS England’s mental health, learning disability and autism inpatient quality transformation programme will support cultural change and a new model of care for the future across all NHS-funded mental health inpatient settings.”

Source location

2026-0072 - Response from Department for Health and Social Care
Page 2 · response
Published 12 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue implementing the Relational Security Initiative, including team sessions applying relational security learning to changing patient risk and escalation decisions.

Verbatim wording from the response

“13. Further, MDT communication will be strengthened by the continued implementation of the Relational Security Initiative at NCfMH (the ‘Initiative’). Relational security refers to clinicians’ knowledge and understanding of service users and their environment, and the translation of that information into meaningful care. Since August 2024, several phases of the Initiative have been completed including training facilitators, unit-wide events and on-ward ‘bite-size’ sessions with staff teams. At the next session, the application of Relational Security to this incident will be considered. It is anticipated the training will aid clear team-based discussion, documentation, and shared decision-making whenever a patient’s risk level changes or escalation is being considered”

Source location

2026-0072 - Response from East London NHS Foundation Trust
Page 4 · response
Published 12 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the rapid tranquilisation policy to clearly restate the relationship between holding powers, consent and emergency alternatives.

Verbatim wording from the response

“24. That said, I was appraised of the oral evidence heard at inquest. The explanations provided by some (but not all) of the staff as to how section 5(4) or 5(2) are used were not in-line with the legal requirements set out in the MHA. This is a matter of concern to the Trust. Consequently, at the time of inquest, I requested that the ward staff undergo refresher training in relation to their holding powers. This took place on 25 February 2026. Within the next 6 months, the Associate Director of Mental Health Law is going to hold a further refresher session with the all the ward staff to include situations when the MCA may be used in an emergency. They will also update the rapid tranquilisation policy to ensure it restates this position with clarity.”

Source location

2026-0072 - Response from East London NHS Foundation Trust
Page 6 · response
Published 12 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver refresher training to ward staff on applying the Trust and Pan-London AWOL policies together in practice.

Verbatim wording from the response

“29. You heard at the inquest that the Trust’s AWOL policy has been refined and makes it clear when 999 should be called. Additionally, within the next two months, the ward staff will undergo refresher training on both policies and understand how they apply together in practice, so that AWOL procedures are followed consistently and safely.”

Source location

2026-0072 - Response from East London NHS Foundation Trust
Page 6 · response
Published 12 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop and implement mandatory AWOL policy training for all clinical staff, including competency assessment against both applicable AWOL policies.

Verbatim wording from the response

“30. The senior clinical team will also develop and implement mandatory AWOL policy training for all clinical staff, including a competency assessment covering both the Trust AWOL Policy and the Pan-London Joint AWOL Policy.”

Source location

2026-0072 - Response from East London NHS Foundation Trust
Page 6 · response
Published 12 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Refine the Trust AWOL policy to clarify when emergency 999 police escalation is required.

Verbatim wording from the response

“29. You heard at the inquest that the Trust’s AWOL policy has been refined and makes it clear when 999 should be called. Additionally, within the next two months, the ward staff will undergo refresher training on both policies and understand how they apply together in practice, so that AWOL procedures are followed consistently and safely.”

Source location

2026-0072 - Response from East London NHS Foundation Trust
Page 6 · response
Published 12 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide ward staff with further refresher training on holding powers, emergency MCA use and related legal requirements.

Verbatim wording from the response

“24. That said, I was appraised of the oral evidence heard at inquest. The explanations provided by some (but not all) of the staff as to how section 5(4) or 5(2) are used were not in-line with the legal requirements set out in the MHA. This is a matter of concern to the Trust. Consequently, at the time of inquest, I requested that the ward staff undergo refresher training in relation to their holding powers. This took place on 25 February 2026. Within the next 6 months, the Associate Director of Mental Health Law is going to hold a further refresher session with the all the ward staff to include situations when the MCA may be used in an emergency. They will also update the rapid tranquilisation policy to ensure it restates this position with clarity.”

Source location

2026-0072 - Response from East London NHS Foundation Trust
Page 6 · response
Published 12 February 2026

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver mandatory refresher training on structured risk assessment, dynamic risk documentation and appropriate observation levels, with monthly compliance audits.

Verbatim wording from the response

“11. To improve staff risk assessment and observation practice the Ward staff will undertake mandatory refresher training on completing structured risk assessments and documenting dynamic changes in risk. This includes practical guidance on when observations should be increased and when zonal observations should be used. It will also highlight clear expectations for recording changes in presentation in real time. This will take place within the next two months.”

Source location

2026-0072 - Response from East London NHS Foundation Trust
Page 3 · response
Published 12 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Investigations may not obtain every clinician account or provide feedback when staff absence conflicts with timely completion.

Verbatim wording from the response

“33. I understand it is frustrating that recollections of all staff are not always sought in PSII’s nor the findings communicated to all staff. Unfortunately, it is sometimes a balance of trying to obtain all clinician accounts (due to things such as sick leave) versus timely completion of the investigation. The same applies to feedback sessions. Though, to mitigate these issues, when staff are unable to attend feedback sessions they are routinely provided with a copy of the final report via email and asked to comment on it.”

Source location

2026-0072 - Response from East London NHS Foundation Trust
Page 7 · response
Published 12 February 2026

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Section 5(4) powers were unavailable because a doctor’s immediate attendance had been secured.

Verbatim wording from the response

“17. In the present case, the immediate attendance of a doctor was secured. Therefore, section 5(4) powers were not lawfully available for the nurse to invoke.”

Source location

2026-0072 - Response from East London NHS Foundation Trust
Page 5 · response
Published 12 February 2026

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
2/2

Data last updated 7 September 2026