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Unreliable ambulance-service clinical advice for callers 2 5 17 Aug 2023 Unreliable police incident dispatch and response under service demand 8 9 8 May 2026 Unreliable management and control of emergency incident scenes 4 7 24 May 2016 Unreliable equipment for ambulance transfer of patients 3 3 19 May 2025 Unreliable emergency forced-entry arrangements 3 4 8 Jul 2025 Unreliable medical assessments in police custody 4 16 20 Feb 2026 Unreliable Medical Priority Dispatch System emergency assessment and advice pathways 8 9 10 Oct 2025 Failure to provide timely urgent diagnostic investigations 24 36 18 Dec 2025 Unreliable London Fire Brigade emergency response 2 18 30 Jan 2025 Failure to move people in mental health crisis promptly from A&E to appropriate mental-health care 4 3 28 Oct 2025 Insufficient emergency control-room staffing capacity 4 5 20 Dec 2023 Unreliable risk assessment and management for patient transport 8 14 20 Aug 2025 Unreliable activation of emergency medical response teams 9 12 23 Oct 2025 Unreliable place-of-safety arrangements for intoxicated or mentally unwell people at immediate risk 2 6 26 Feb 2021 Unreliable referral urgency categorisation and prioritisation 12 23 17 Apr 2025 Unreliable post-fall assessment and clinical response 44 57 30 Mar 2026 Insufficient out-of-hours healthcare availability 2 8 16 Mar 2016 Failure to provide requested on-call clinical review 9 11 19 Dec 2023 Failure to promptly enter and assess patients when welfare concerns arise 2 2 22 Aug 2022 Unreliable criteria for transferring Category 3 ambulance calls 2 4 6 Jan 2026 Insufficient hospital capacity to maintain timely care during demand surges 4 5 23 Nov 2023 Insufficient regional capacity and mutual aid for time-critical specialist care 5 7 10 Sep 2025 Unreliable response to falls-detection alarms 2 3 23 Oct 2018 Failure to use the appropriate emergency contact route 4 11 6 Feb 2026 Unreliable activation of trauma response for serious injuries 4 6 7 Mar 2022