PFD report

Chloe Every · Prevention of Future Deaths report

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Issued 25 Oct 2024•East London

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

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Concerns
8

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
23

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised8

  1. Failure of Serious Incident investigations to identify healthcare failings
    Part of recurring concern: Inadequate safety incident investigationsPart of recurring concern: Unreliable formal safety-incident management processes
  2. Lack of nursing staff knowledge of criteria for commencing CPR on an unresponsive patient
    Part of recurring concern: Unreliable resuscitation preparedness and response during cardiac arrest
  3. Lack of nursing cover during weekends and holiday periods by staff with relevant learning disability training
    Part of recurring concern: Insufficient safe staffing and senior cover out of hours
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.14

  1. Action

    Complete review and approval of an Easy Read consent-information leaflet for patients with Learning Disabilities.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 31 October 2024.
  2. Action

    Recruit additional Learning Disability-qualified nurses for acute wards and emergency departments.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 31 October 2024.
  3. Action

    Provide live observation-frequency dashboards and monthly compliance reports to senior clinical staff.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 31 October 2024.

Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.2

  1. Position

    BHRUT is responsible for responding fully to the concerns, so the Department will not duplicate its response.

    Stated by Department of Health and Social CareRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of Serious Incident investigations to identify healthcare failings

Wider context from the report

“7. A Serious Incident report completed by the trust in the second half of 2019 failed to identify a series of healthcare failings in Chloe’s treatment. Management failings at the Trust meant that Chloe’s death was not reported to a Coroner until August 2023, by which time Chloe’s body had been cremated denying the court an opportunity to gather relevant evidence through autopsy. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations; Unreliable formal safety-incident management processes.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of nursing staff knowledge of criteria for commencing CPR on an unresponsive patient

Wider context from the report

“5. Nursing staff were incapable of explaining to the court the appropriate criteria that would have to exist before commencing CPR on an unresponsive patient. ”

Is this part of a recurring concern?

Yes — Unreliable resuscitation preparedness and response during cardiac arrest.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of nursing cover during weekends and holiday periods by staff with relevant learning disability training

Wider context from the report

“1. The Trust does not provide nursing cover during weekends and holiday periods of staff with relevant learning disability training. ”

Is this part of a recurring concern?

Yes — Insufficient safe staffing and senior cover out of hours.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to maintain contemporary nursing and medical records of treatment and treatment decisions

Wider context from the report

“2. The investigation of this inquest was prejudiced by the absence of contemporary nursing and medical notes from various stages of Chloe's treatment. The extent of these lapses meant staff who made important treatment decisions could not be identified, and where staff could be identified, no contemporary account of their rationale for making treatment decisions could be located. ”

Is this part of a recurring concern?

Yes — Incomplete, inaccurate or unavailable clinical and care records.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Delays in reporting deaths to a Coroner

Wider context from the report

“7. A Serious Incident report completed by the trust in the second half of 2019 failed to identify a series of healthcare failings in Chloe’s treatment. Management failings at the Trust meant that Chloe’s death was not reported to a Coroner until August 2023, by which time Chloe’s body had been cremated denying the court an opportunity to gather relevant evidence through autopsy. ”

Is this part of a recurring concern?

Yes — Failure to reliably report deaths to coroners.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to obtain informed consent before undertaking an enema

Wider context from the report

“4. Chloe underwent an enema on 8th May 2019 without informed consent being taken. The court found that Chloe was unconscious, before, during, and after the procedure, it is possible this procedure contributed to her death. ”

Is this part of a recurring concern?

Yes — Inadequate informed-consent processes for medical treatment.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to undertake clinical observations at the expected frequency

Wider context from the report

“3. The regularity of Chloe’s clinical observations fell well below the expected level. The lapses included a period of over 10 hours in which no observations were undertaken. ”

Is this part of a recurring concern?

Yes — Unreliable patient observation arrangements.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of governance processes to identify patient safety incidents through mortality review

Wider context from the report

“6. Governance processes at the Trust failed to identify that Chloe’s death constituted a patient safety incident until months after her death. A mortality review authored by the Associated Medical Director on 17th May 2019 assessed Chloe’s care as good or excellent. ”

Is this part of a recurring concern?

Yes — Inadequate safety incident investigations; Unreliable morbidity and mortality review processes.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete review and approval of an Easy Read consent-information leaflet for patients with Learning Disabilities.

Verbatim wording from the response

“An Easy Read leaflet on Information about Consent for patients with Learning Disabilities has been drafted and is currently going through review and approval processes with expected completion in February 2025.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 4 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Recruit additional Learning Disability-qualified nurses for acute wards and emergency departments.

Verbatim wording from the response

“There are ongoing plans to employ more nurses with Learning Disabilities qualifications in the Trust which will include the acute ward and emergency department (ED) areas; the recruitment process is underway. The nurses will work in the clinical areas as part of the workforce and will be allocated to care for patients with Learning Disabilities within their area.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 2 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide live observation-frequency dashboards and monthly compliance reports to senior clinical staff.

Verbatim wording from the response

“There is live data in the format of a dashboard showing compliance with expected observation frequency available to senior staff within clinical areas (ward managers, matrons, practice development nurses and clinical group directors). Additional monthly performance reports have been sent to the same staffing groups since December 2023. Vital signs recording and actions form part of the Ward Accreditation Framework process and clinical areas work with the VitalPac team to continue to improve the timings of observations.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 3 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate the Learning Review Group to oversee learning responses, PSIRF adherence and development of improvement actions.

Verbatim wording from the response

“In July 2024, the Learning Review Group was established. The Learning Review Group undertakes an oversight function to assess the quality of learning responses and adherence with PSIRF methodology. This multi-professional group ensures an appropriate systems-based approach has been used to extract learning from learning responses and develop robust improvement actions, as well as ensuring that compassionate engagement with patients, families and staff has been central to the learning response.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 6 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Monitor safety actions and improvement plans through the Improvement Oversight Panel, including scheduled three-month progression reviews.

Verbatim wording from the response

“The Trust is monitoring implementation of the safety actions arising from learning responses via the Improvement Oversight Panel (IOP) which was implemented in July 2024. This panel oversees the effectiveness of safety actions and wider safety improvement plans to ensure they are delivering the required improvement. The panel will consider whether sufficient evidence is available of sustainable improvement, prior to closure of the relevant patient safety incidents, or where it is absent, consider what further improvement actions are needed.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 7 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish and operate a Quarterly Health Records Group to review best practice, learning opportunities and resulting action plans.

Verbatim wording from the response

“In August 2024, the Medical Directorate established a Quarterly Health Records Group where both best practice and learning opportunities will be presented and reviewed with action plans as appropriate.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 3 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Update the Consent to Examination and Treatment policy with guidance on implied consent.

Verbatim wording from the response

“The Trust’s Consent to Examination and Treatment policy section 4.1.4 'Procedures to follow when patients lack capacity to give or withhold consent' includes guidance on when and how to apply. The policy will be updated by February 2025 to include guidance on implied consent.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 4 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement a full Electronic Patient Care Record to integrate clinical records.

Verbatim wording from the response

“The Trust currently remains on part electronic and paper records. However, there has been significant progress towards a more integrated system. The Trust is in the planning stages of implementation of a full Electronic Patient Care Record (EPR) with the planned date for implementation of June 2025. Implementation is supported by a team of clinical and digital staff, with progress monitored through the Trust Executive Committee and the Trust Board.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 2 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver informed-consent training covering Montgomery law and GMC and NMC requirements.

Verbatim wording from the response

“The Legal team will deliver training about informed consent including Montgomery Law and GMC and NMC requirements in January 2025.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 4 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review all deaths through the Medical Examiner Office, including cause-of-death certification, bereaved-family concerns and referrals for further review.

Verbatim wording from the response

“Since September 2024 all deaths have been reviewed by the Medical Examiner Office. The role of these offices is to examine deaths to:”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 6 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate the Resuscitation Service to review cardiac and emergency calls, mandate incident reporting and support teaching and deteriorating-patient review.

Verbatim wording from the response

“The Trust commissioned, from external experts, a review of the Resuscitation Services provided by the Trust. As a result of the review, the Trust’s Resuscitation Services was established in March 2022. The service reviews all Cardiac and Emergency calls and mandates the reporting of all calls on the incident reporting system. The service comprises a team of 6 members of staff who are able to support both the teaching and review of deteriorating patients.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 5 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver Good Medical Record Keeping training through Legal Services and junior doctors’ emergency department induction.

Verbatim wording from the response

“As a practical response to this concern, the Trust’s Legal Services Department now routinely deliver training sessions on “The importance of Good Record Keeping”. The training puts particular focus on the importance of good medical documentation being a fundamental aspect of clinicians’ duty in providing patient care; ensuring patient’s needs are met; ensuring continuity of care; ensuring effective evidence of the standard of care and decision-making process.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 3 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct ward accreditation, deteriorating-patient audits and NEWS escalation audits to monitor observation and escalation compliance.

Verbatim wording from the response

“The wards areas in the Trust are subject to assessment utilising the Ward Accreditation Framework (WAF) which monitors metrics related to patient care and safety, as well as how the wards are operated. Audits are completed annually by subject matter experts and any areas in which the ward falls below 70% compliance is addressed with an action plan. The WAF framework assesses the nursing staff knowledge of the escalation process for deteriorating patients. The Ward Accreditation assessments started in 2020 and since then all wards in the Trust have completed and have achieved a minimum of a bronze standard for ward accreditation with many at Silver and working towards gold.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 3 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Undertake paper-based CRABEL medical-record audits across specialties and share results Trust-wide.

Verbatim wording from the response

“The Trust lead for mortality and Caldicott Guardian is in the process of organising CRABEL audits (an audit tool designed by Crawford – Bresford – Lafferty) as a tool for the assessment of the quality of medical record keeping, with the ability to standardise audit and improvement across areas. A paper-based CRABEL audit is being undertaken within different specialties and results will be shared trust wide.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 3 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

BHRUT is responsible for responding fully to the concerns, so the Department will not duplicate its response.

Verbatim wording from the response

“NHSE have informed us that BHRUT is preparing a response to address your concerns in full. This is entirely appropriate due to the nature of the concerns raised and as a direct recipient of this report. I look forward to their response with interest and do not wish to duplicate it. However, I will highlight some points from the information shared with us, of the actions taken to improve matters in relation to the care of patients with learning disabilities since Chloe’s death in 2019:”

Source location

Response from DHSC
Page 1 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent position was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

The Trust cannot provide continuous learning disability nursing cover because suitably qualified nurses are unavailable and not recruitable.

Verbatim wording from the response

“It was submitted in evidence at the hearing that the Trust has made efforts to recruit qualified Learning Disability nurses to provide cover during weekends and holiday periods. The absence of nursing cover at these times is not a matter of a lack of resource, but an issue with having a cohort of available, recruitable nurses with this specific qualification. Our review identified that no acute Trust in London has Learning Disability nurses on a 24/7 basis.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 1 · response
Published 31 October 2024

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9

  1. 1

    Audit resuscitation incidents, DNACPR policies and emergency-call routing, reporting results through resuscitation and governance committees.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 31 October 2024.
  2. 2

    Provide mandatory Learning Disability training, including Oliver McGowan training and internal level 3 face-to-face training, for relevant staff.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 31 October 2024.
  3. 3

    Operate a funded 24-hour Critical Care Outreach Team reviewing elevated NEWS2 scores and supporting escalation across wards.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 31 October 2024.
  4. 4

    Review and support inpatients with Learning Disabilities through the cross-site Learning Disability Team, including daily identification, ward reviews and follow-up.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 31 October 2024.
  5. 5

    Complete a training-needs analysis for medical staff on acutely deteriorating patients.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 31 October 2024.
  6. 6

    Test the electronic CRABEL audit tool and commence auditing across all specialties.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 31 October 2024.
  7. 7

    Provide mandatory training for patient-facing nursing staff on identifying and escalating acutely deteriorating patients.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 31 October 2024.
  8. 8

    Use the Deteriorating Patient proforma and group review process to analyse deterioration, provide feedback and cascade identified learning.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated in progressThe respondent said that this action was in progress when they made their response on 31 October 2024.
  9. 9

    Provide a practice development nurse and ward accreditation assessments to identify and address Learning Disability-related training and care needs.

    Stated by Barking, Havering and Redbridge University Hospitals NHS TrustStated completedThe respondent said that this action was complete when they made their response on 31 October 2024.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit resuscitation incidents, DNACPR policies and emergency-call routing, reporting results through resuscitation and governance committees.

Verbatim wording from the response

“The Trust’s Resuscitation Service has an audit programme to ensure compliance against published standards. NCEPOD recommends that every CPE attempt is reported through the organisation’s incident reporting system; the Trust is compliant with this recommendation and an ongoing audit on reported incidents for cardiac arrests and medical emergencies is being undertaken. The Trust is taking part in the National Cardiac Arrest Audit. Audit of DNACPR policies is mandated as per Health Services Circular and is being undertaken as a part of the Ward Accreditation programme.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 5 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide mandatory Learning Disability training, including Oliver McGowan training and internal level 3 face-to-face training, for relevant staff.

Verbatim wording from the response

“In recognising this limitation, the Trust has put mitigations in place. The Trust provides mandatory training for all staff including both nursing and medical staff related to the care of patients with a Learning Disability. The training covers a broad range of topics including diagnostic overshadowing, the importance of reasonable adjustments and how to access resources to support patients with a Learning Disability whilst they are under the care of the Trust. The aim of the training is to alert staff to understand the requirements of patients with a Learning Disability and to be aware of the reasonable adjustments required that will support patients and ensure that they receive the care that they need.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 1 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Operate a funded 24-hour Critical Care Outreach Team reviewing elevated NEWS2 scores and supporting escalation across wards.

Verbatim wording from the response

“The Trust has funded and implemented a 24 hour a day Critical Care Outreach Team (CCOT) and the team reviews observations using a tracking process on the Clinical Vitals App in all ward areas to ensure that patients who have raised NEWS 2 score have been escalated and reviewed. CCOT monitors patients across the Trust and reviews the Clinical Vitals app within CareFlow to identify patients with elevated NEWS 2 scores (a national early warning system for identifying patients at risk of deterioration). These reviews are undertaken a minimum of three times a day. This is alongside the prompts for escalation that are raised at the time that an elevated NEWS 2 score is entered into the Clinical Vitals system.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 4 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review and support inpatients with Learning Disabilities through the cross-site Learning Disability Team, including daily identification, ward reviews and follow-up.

Verbatim wording from the response

“The Trust’s Learning Disability Team (LD team) review patients in the wards and ensure that staff have the required support to deliver care to patients. This team operates across both sites and are accessible by telephone and email.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 2 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Complete a training-needs analysis for medical staff on acutely deteriorating patients.

Verbatim wording from the response

“In addition, the Trust have introduced mandatory training related to identification and escalation of the acutely deteriorating patient for all patient facing nursing staff in October 2024. Training needs analysis for medical staff is in progress. CCOT provides a deteriorating patient session during Trust induction and on Keeping in Touch (KIT) days, as well as targeted local training in clinical areas on request and when learning is identified following incidents.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 4 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Test the electronic CRABEL audit tool and commence auditing across all specialties.

Verbatim wording from the response

“An online audit tool has been developed (it is currently at the ready for testing stage to ensure data is captured and reported correctly using an electronic risk management system) and the Trust is aiming to commence auditing across all specialties from February 2025.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 3 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide mandatory training for patient-facing nursing staff on identifying and escalating acutely deteriorating patients.

Verbatim wording from the response

“In addition, the Trust have introduced mandatory training related to identification and escalation of the acutely deteriorating patient for all patient facing nursing staff in October 2024. Training needs analysis for medical staff is in progress. CCOT provides a deteriorating patient session during Trust induction and on Keeping in Touch (KIT) days, as well as targeted local training in clinical areas on request and when learning is identified following incidents.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 4 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Use the Deteriorating Patient proforma and group review process to analyse deterioration, provide feedback and cascade identified learning.

Verbatim wording from the response

“The Deteriorating Patient proforma is sent to colleagues at the incident location and following a review by CCOT and Resus, this is presented at the Deteriorating Patient Group to analyse the process of deterioration and identify any learning opportunity. Invites are shared with colleagues who submitted the incident form to present the case, receive feedback and cascade any identified learning within their place of work. If significant learning is identified, this is shared with Incident Oversight and Learning Group and may require a prospective learning response in line with PSIRF (Patient Safety Incident Response Framework).”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 6 · response
Published 31 October 2024

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Provide a practice development nurse and ward accreditation assessments to identify and address Learning Disability-related training and care needs.

Verbatim wording from the response

“There is a practice development nurse who supports the training needs of staff on the ward. The needs are identified by feedback from the Ward Accreditation assessment process, information from the Senior Nurse for Learning Disability and from audits completed. The ward accreditation is a process by which ward areas are assessed by Subject Matter Experts across 11 standards which include reviews by the Learning Disability teams.”

Source location

Response from Barking, Havering and Redbridge NHS Foundation Trust
Page 2 · response
Published 31 October 2024

Open published response
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