This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.
On the 25th April 2024 I commenced an investigation into the death of Mr David Thompson who died on the 3rd March 2024. The investigation concluded on the 31st July 2024. The medical cause of death was confirmed as 1a) Hypovolaemic Shock 1b) Deep cuts to left wrist 2) Fatty liver disease (alcohol related), Affective disorder, Acute alcohol intoxication.
A narrative conclusion was recorded; “On a background of a longstanding diagnosis of Affective disorder of which emotional dysregulation was a feature, the deceased died as a result of self-inflicted stab wounds. His diagnosis together with acute alcohol intoxication suggested on the balance of probabilities that his actions were impulsive and he did not intend to end his life.”
Circumstances of the death
Mr Thompson had a longstanding diagnosis of bi-polar disorder. Over the years he had also used alcohol and illicit drugs, albeit at the time of his death he had not used drugs for years and had been abstinent from alcohol for several years.
He was under the care of Pennine Care NHS Foundation Trust for his mental health.
In June 2023 David had self-harmed by cutting himself and had been admitted to Tameside hospital where he remained as an inpatient until 29th August 2023. He also underwent Transcranial Magnetic Stimulation therapy at Royal Oldham hospital until the 23rd September 2023.
At the time David had health insurance via his employment so he took the opportunity to undergo further inpatient treatment at the Priory hospital in Altrincham. He was admitted under the care of ████████ on the 23rd September 2023. He remained an inpatient until the 19th October 2023.
On his discharge Mr Thompson relapsed and was then admitted to the Priory Hospital in Dorking from the 28th October until the 8th November 2023. This was an NHS patient and the location was due to bed availability.
Throughout this time Mr Thompson remained under the care of his NHS Psychiatrist ████████ who reviewed him as an outpatient in December 2023. At this time Mr Thompson was stable and a plan was to review him in March 2024.
In January 2024 he was reviewed by ████████. This was the outpatient appointment which had been made following his discharge on the 19th October. It is acknowledged that Mr Thompson was stable at this appointment. The plan following this appointment included: “to continue to get input from the local NHS Mental health services”.
On the 29th February 2024 Mr Thompson was in Budapest accessing dental treatment when he was advised he may require a biopsy due to a possible abnormality on his gums. He returned home on the 2nd March 2024. He had intimated some level of distress at this news. It is also likely that he relapsed and used alcohol. On his return home he did not wish relatives to stay with him. He then consumed alcohol and cut his wrists. He had attempted to make contact with some family in the middle of the night but due to the time of day his messages were not accessed until the morning.
Coroner’s concerns
For the Priory - DORKING
1. The Incident Review of his admission to the Priory Dorking indicated that there was no My Safety Plan commenced on admission or complete prior to his discharge. 2. There was no engagement prior to discharge with the local Home Based Treatment Team. 3. There was no consultation with the Consultants who had treated Mr Thompson at the Priory in Altrincham only a few weeks earlier. 4. There was no 48 hour follow up call to Mr Thompson following his discharge, as per Priory Policy. 5. A discharge clinical entry and discharge risk assessment was not completed and there was no evidence of crisis information having been provided. 6. There was no evidence that the four standard care plans had been opened during Mr Thompsons inpatient stay. 7. When conducting the internal review no members of the nursing staff were spoken to to consider why the matters highlighted above had not been carried out. There was therefore a lack of understanding as to whether this was an individual failing or error or a cultural / system failure. Nor was consideration given to whether any individuals should be reported to their regulatory body.
For the Priory - ALTRINCHAM
1. On the outpatient appointment in January 2024 the fact that Mr Thompson had been an inpatient in the Priory in Dorking following his discharge from the Priory Altrincham was not known. There was a lack of awareness as to how to access certain parts of the medical records which would have shown this information. Mr Thompson did not volunteer this information so there was no discussion with him as to why he had relapsed so quickly.
2. At the time of his appointment in January 2024 Mr Thompson was not under any NHS community services such as the home based treatment team. This was not recognised or known when formulating his ongoing plan.
3. No internal review was undertaken of Mr Thompsons admission within the Priory Altrincham to consider whether there was any learning
For All:
1. There was a complete absence of any Consultant – Consultant discussions or communication, given this patient was receiving care from both the NHS and privately.
Concerns and recipient responses
Select any concern, action or position to view the source wording.
Report evidence summary
Concerns raised14
Failure to identify absence of NHS community services when formulating the ongoing plan
Failure to open the four standard care plans during inpatient stay
Each statement is shown once, even when linked to more than one concern.
Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.16
Action
Provide five Band 7 Out of Area Practitioners to monitor private out-of-area placements, coordinate providers and support discharge planning.
Stated byPennine Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 August 2024.
Action
Liaise with Medical Directors of Priory, Elysium and Cygnet to address communication failures collaboratively.
Stated byPennine Care NHS Foundation TrustStated plannedThe respondent said that this action was planned when they made their response on 12 August 2024.
Action
Send all doctors formal guidance on sharing correspondence when patients receive NHS and private-provider care.
Stated byPennine Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 August 2024.
Action
Implement sending-provider oversight of out-of-area patients, including ward-round attendance, appropriate visits, and engagement in discharge and care planning.
Define consistent practical care-coordination oversight actions for acute placements, rehabilitation beds, non-contracted beds and trust beds across the system.
Remind staff to complete discharge clinical entries, risk assessments, checklists and crisis-information provision in accordance with policy.
Stated byPriory GroupStated completedThe respondent said that this action was complete when they made their response on 12 August 2024.
Action
Add an admission-template field prompting clinicians to identify current NHS or private service involvement.
Stated byPriory GroupStated completedThe respondent said that this action was complete when they made their response on 12 August 2024.
Action
Remind staff to maintain four core care plans and review completion through daily dashboard checks and audits.
Stated byPriory GroupStated completedThe respondent said that this action was complete when they made their response on 12 August 2024.
Action
Conduct separate service-level Team Incident Reviews involving staff involved in care and consolidate findings at a senior-manager joint meeting for cross-service learning.
Stated byPriory GroupStated plannedThe respondent said that this action was planned when they made their response on 12 August 2024.
Action
Circulate a reminder explaining how to access patients’ entire CareNotes records.
Stated byPriory GroupStated completedThe respondent said that this action was complete when they made their response on 12 August 2024.
Action
Remind staff to confirm and document Community Mental Health Team engagement and follow-up arrangements before discharge.
Stated byPriory GroupStated completedThe respondent said that this action was complete when they made their response on 12 August 2024.
Action
Disseminate guidance on identifying and liaising with external care providers through network meetings, circulated minutes and a learning cascade.
Stated byPriory GroupStated completedThe respondent said that this action was complete when they made their response on 12 August 2024.
Action
Remind staff to complete required My Safety Plans and monitor compliance through daily dashboard reviews and audits.
Stated byPriory GroupStated completedThe respondent said that this action was complete when they made their response on 12 August 2024.
Action
Remind clinicians to obtain and consider patients’ background history and involvement of other services at admission.
Stated byPriory GroupStated completedThe respondent said that this action was complete when they made their response on 12 August 2024.
Action
Add a prompt to select the CareNotes ‘Entire Record’ tab to the admission checklist.
Stated byPriory GroupStated plannedThe respondent said that this action was planned when they made their response on 12 August 2024.
Action
Provide crisis cards at discharge by ordering replacement stock and using written or telephone-stored crisis numbers while awaiting delivery.
Stated byPriory GroupStated in progressThe respondent said that this action was in progress when they made their response on 12 August 2024.
Respondent positions A position is what a recipient says about a concern when it does not describe a specific action.8
Position
The doctor who sees the patient, rather than the GP, is responsible for sharing clinic correspondence with other care providers.
Stated byPennine Care NHS Foundation TrustRedirects responsibilityThe respondent said that another organisation was responsible for deciding or taking action.
Position
The organisation disputes that Consultant-to-Consultant communication failed through its omission, stating it was unaware of the private outpatient appointment.
Stated byPennine Care NHS Foundation TrustDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
Position
The NHS sending provider is responsible for overseeing individual care, including engagement in communication, discharge and care planning for out-of-area patients.
Contact with external care organisations depends on the information available and the patient's consent.
Stated byPriory GroupUnable to actThe respondent said that a constraint prevented them from taking the relevant action.
Position
Sharing correspondence with the patient's GP is considered sufficient because the GP remains the central coordinator and other services can request information through it.
Stated byPriory GroupExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Position
No individual referral to a regulatory body was considered necessary in this instance under the Just Culture approach.
Stated byPriory GroupNo action considered necessaryThe respondent said that no further action was needed.
Position
A 48-hour follow-up call is not required where a confirmed NHS community appointment exists within 72 hours of discharge.
Stated byPriory GroupExisting arrangements considered sufficientThe respondent said that existing arrangements were sufficient, so no further action was needed.
Position
A review of the Altrincham admission was undertaken and concluded that inpatient care was adequate and discharge was appropriate.
Stated byPriory GroupDisputes the concernThe respondent disagreed with part of the concern or the basis for it.
Other statements in published responses
These actions and other statements could not be clearly connected to one concern in this report.
Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.9
1
Maintain an Out of Area Placement Standard Operating Procedure defining organisational and practitioner responsibilities for private out-of-area beds.
Stated byPennine Care NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 12 August 2024.
2
Implement a quality oversight framework that categorises out-of-area providers and supports admission decisions using distance, quality and commissioner assurance information.
Implement a Greater Manchester repatriation framework and escalate placements at stop-listed providers for additional monitoring and priority repatriation.
Implement a system-wide MaDE process with locality and Greater Manchester escalation meetings to oversee out-of-area placement discharge and repatriation barriers.