PFD report

Jayden Andrew Booroff · Prevention of Future Deaths report

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Issued 27 Jan 2023•Essex

Report record

Published report and response evidence

This page connects the concerns raised in this report with statements found in recipients’ published responses. A link shows a clear evidence connection; it does not assign responsibility.

View original report
Concerns
6

Raised in this report

Recipients
2

Named on the report

Responses found
2

Of 2 recipients

Stated actions
34

Described in responses

Source document

Full report text

This is the full text from the original published report.

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Concerns and recipient responses

Select any concern, action or position to view the source wording.

Report evidence summary

Concerns raised6

  1. Lack of a senior single point of contact for ongoing communications with emergency services across shift changes
    Part of recurring concern: Unreliable multi-agency communication procedures
  2. Failure of risk assessments to capture key risk information before ward observation levels are reduced
    Part of recurring concern: Inadequate mental health risk assessmentPart of recurring concern: Unreliable patient observation arrangements
  3. Failure to communicate self-harm risks to emergency services searching for an absent patient
    Part of recurring concern: Failure to communicate clinically important information reliably between care services
Responses linked to these concerns

Each statement is shown once, even when linked to more than one concern.

Actions described in response An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.16

  1. Action

    Implement an electronic clinical dashboard showing recent clinical entries, current risk assessments and observation levels at handover.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  2. Action

    Enable Essex Police to join twice-daily Trust SITREPs with service managers and Matrons to support escalation and communication.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  3. Action

    Configure risk-assessment documentation in Paris and Mobius to carry forward risk history while capturing newly identified risks.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of a senior single point of contact for ongoing communications with emergency services across shift changes

Wider context from the report

“(4) Lack of an Essex Partnership NHS Foundation Trust senior single point of contact for communications with emergency services who would provide any further information or receive updates and how this could be managed across change of shifts. ”

Is this part of a recurring concern?

Yes — Unreliable multi-agency communication procedures.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure of risk assessments to capture key risk information before ward observation levels are reduced

Wider context from the report

“(1) Essex Partnership NHS Foundation Trust risk assessments missed key risk information that led to a reduction in observations levels on the ward. ”

Is this part of a recurring concern?

Yes — Inadequate mental health risk assessment; Unreliable patient observation arrangements.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to communicate self-harm risks to emergency services searching for an absent patient

Wider context from the report

“(2) There is a lack of understanding at Essex Partnership NHS Foundation Trust level about the difference between: a. a patient who has been granted section 17 leave under the Mental Health Act who does not return from a period of authorised leave, and b. a patient who being subject to detention under the Mental Health Act, who has escaped from the confines of the ward and who has not been granted section 17 leave by the Responsible Clinician and therefore, there is a concern as to how this information is then communicated to emergency services searching for the patient of the risks of self-harm. ”

Is this part of a recurring concern?

Yes — Failure to communicate clinically important information reliably between care services.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Miscommunication between mental health, police and other emergency services

Wider context from the report

“(3) Miscommunication between: a. Essex Partnership NHS Foundation Trust to emergency services b. Essex Police to Essex Partnership NHS Foundation Trust c. Essex Police to other emergency services In seeking further information, how a risk managed within the confines of a secure mental health ward may change for an escaped patient and whether there is real and immediate risk of serious or fatal harm to self or others, rather than assumptions that language is being used in the same way by different services. ”

Is this part of a recurring concern?

Yes — Unreliable multi-agency communication procedures; Unreliable operational liaison between police and mental health services for safety-critical risk management.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Lack of understanding of the distinction between an unauthorised absence after section 17 leave and an escape from a detained ward patient

Wider context from the report

“(2) There is a lack of understanding at Essex Partnership NHS Foundation Trust level about the difference between: a. a patient who has been granted section 17 leave under the Mental Health Act who does not return from a period of authorised leave, and b. a patient who being subject to detention under the Mental Health Act, who has escaped from the confines of the ward and who has not been granted section 17 leave by the Responsible Clinician and therefore, there is a concern as to how this information is then communicated to emergency services searching for the patient of the risks of self-harm. ”

Is this part of a recurring concern?

Yes — Unsafe management of inpatient leave and absence.

Open source report

Source evidence

How this individual concern was interpreted

PFD Monitor created a concise, searchable interpretation from the report wording shown below. Response links show a clear evidence connection; they do not assign responsibility.

PFD Monitor interpretation

Failure to establish the changed risk and immediacy of serious or fatal harm when a patient escapes from a secure mental health ward

Wider context from the report

“(3) Miscommunication between: a. Essex Partnership NHS Foundation Trust to emergency services b. Essex Police to Essex Partnership NHS Foundation Trust c. Essex Police to other emergency services In seeking further information, how a risk managed within the confines of a secure mental health ward may change for an escaped patient and whether there is real and immediate risk of serious or fatal harm to self or others, rather than assumptions that language is being used in the same way by different services. ”

Is this part of a recurring concern?

Yes — Unreliable coordination of mental health crisis responses.

Open source report

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Implement an electronic clinical dashboard showing recent clinical entries, current risk assessments and observation levels at handover.

Verbatim wording from the response

“• The Trust has implemented a new electronic clinical dashboard, which provides an overview of documentation for ward staff. This is used at handover, and allows staff to view the three most recent clinical entries for each patient, including up to date risk assessments and observation levels. Record keeping audits also take place to support assurance and monitoring processes.”

Source location

Response from Essex Partnership University
Page 2 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Enable Essex Police to join twice-daily Trust SITREPs with service managers and Matrons to support escalation and communication.

Verbatim wording from the response

“• The Trust have developed good relationships with the police, who are now able to join the Trust twice daily SITREPS on Microsoft Teams with service managers and Matrons to support escalation and communication. This commenced at the beginning of February 2023.”

Source location

Response from Essex Partnership University
Page 5 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Configure risk-assessment documentation in Paris and Mobius to carry forward risk history while capturing newly identified risks.

Verbatim wording from the response

“• At present, risk assessment documentation within Paris and Mobius are “trending” which means they capture information from the previously typed risk assessment and pull this automatically into a new risk assessment form. This will ensure that risk history is included within one place, whilst new identified risk can be included to ensure the comprehensive nature of the assessment. The information can be considered when making clinical decisions with the patient and their family, and can be incorporated into their risk management plan.”

Source location

Response from Essex Partnership University
Page 2 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create and disseminate an SBARD aide-mémoire guiding staff escalation to police for patients absent from authorised leave or absconded, including Mental Health Act status and risk information.

Verbatim wording from the response

“In light of communication with emergency services, in collaboration with the Trust’s Lessons Team, a one-page aide-mémoire was created to support staff to escalate concerns to the police for incidents where a patient does not return from leave or they have absconded from the ward. This guidance provided information regarding the impact factors that should be verbalised to the police when reporting a person missing. This would then enable the police to make an informed decision in relation to their response. This document uses the SBARD communication tool (Situation, Background, Assessment, Recommendation, Decision). This document was shared with operational managers for cascading to front line staff and calls will be audited between EPUT and Essex Police to ascertain the effectiveness of the tool.”

Source location

Response from Essex Partnership University
Page 4 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the Trustwide Engagement and Supportive Observation Procedure to require MDT decisions informed by comprehensive risk assessment and documented care-plan rationale.

Verbatim wording from the response

“• In relation to the risk information which led to a reduction in the engagement and supportive observation levels; the Trustwide Engagement and Supportive Observation Procedure was further reviewed in January 2022 and outlines decisions about the level of observation should be made by the multi-disciplinary team (MDT). The procedure also references the requirement of considering a patient’s risk assessment in the decision discussion of observation levels. In particular, that a risk assessment is completed through interview with the patient and carers, careful study of the patient history, use of ratified risk assessment tools, and include assessments of other professionals. A patient’s care plan will contain the rationale for the observation level agreed, details of their risk assessment and how this is managed.”

Source location

Response from Essex Partnership University
Page 2 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Audit missing-person calls with Essex Police to assess the aide-mémoire’s effectiveness and establish and share further learning.

Verbatim wording from the response

“In light of communication with emergency services, in collaboration with the Trust’s Lessons Team, a one-page aide-mémoire was created to support staff to escalate concerns to the police for incidents where a patient does not return from leave or they have absconded from the ward. This guidance provided information regarding the impact factors that should be verbalised to the police when reporting a person missing. This would then enable the police to make an informed decision in relation to their response. This document uses the SBARD communication tool (Situation, Background, Assessment, Recommendation, Decision). This document was shared with operational managers for cascading to front line staff and calls will be audited between EPUT and Essex Police to ascertain the effectiveness of the tool.”

Source location

Response from Essex Partnership University
Page 4 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue observation assurance monitoring through Tendable and observation-engagement audits, with weekly review of findings by the Inpatient Clinical Support Group.

Verbatim wording from the response

“The Trust continues with observation assurance monitoring and has strengthened some of these processes. Key assurance monitoring includes:”

Source location

Response from Essex Partnership University
Page 3 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise observation recording documentation and add observation-level decision and audit requirements to assurance audits.

Verbatim wording from the response

“• The Trust engagement and supportive observation processes were reviewed. Following this review, the document in which observations are recorded on was revised to support recording of actual time for each observation. Policy revisions related to roles for decreasing observations and auditing of observations was also added to the Matrons Assurance Tendable audits.”

Source location

Response from Essex Partnership University
Page 1 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Introduce an Engagement and Observation Plan recording observation commencement, review, changes and discontinuation against patient risk.

Verbatim wording from the response

“An observation and engagement task and finish group was established to undertake a full review of processes and implemented a number of improvements including:”

Source location

Response from Essex Partnership University
Page 1 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share learning from the patient-safety incident and Prevention of Future Deaths report at the Essex Crisis Concordat and reinforce communication pathways.

Verbatim wording from the response

“• The Trust co-chairs the Essex Crisis Concordat with Essex Police. British Transport Police and EEAST Ambulance Leads also attend. The next meeting is on 4th April 2023, where learning from this Patient Safety Incident and prevention of Future Deaths report will be shared and communication pathways will be reinforced.”

Source location

Response from Essex Partnership University
Page 5 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Continue the adult inpatient record-keeping clinical audit covering current risk assessments, risk-management plans, MDT input, observation care plans and crisis plans.

Verbatim wording from the response

“Clinical Audits: Adult Inpatient Wards Record Keeping Audit continues to be part of the Trust Clinical Audit Programme. Clinical audit is a proven method of quality improvement and an important mechanism for providing assurance in relation to the provision of safe and effective patient care. It gives staff a systematic way of looking at their practice and making improvements.”

Source location

Response from Essex Partnership University
Page 3 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Appoint a senior single point of contact and provide a prioritised emergency-services line to appropriate senior and out-of-hours managers.

Verbatim wording from the response

“Since the incident, the Trust has appointed a single point of contact where emergency services can request to speak the appropriate senior manager managing the incident. The Trust, Essex Police, British Transport Police and EEAST Ambulance Leads are continuing to build good relationships and communication as described below:”

Source location

Response from Essex Partnership University
Page 5 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Progress collaborative implementation of the national framework for adults missing from health and care settings through multi-agency planning and a Task and Finish group.

Verbatim wording from the response

“b. This team are also working towards the implementation of ‘The multi-agency response for adults missing from health and care settings - A national framework for England’. This is collaborative guidance produced by the Home Office, NPCC, and the Missing Persons charity. The team held a multi-agency collaborative conference in September 2022 with Essex Local Authorities, local Integrated Care Boards, and third sector organisations and achieved buy-in to a Task & Finish group looking at how to roll out this framework in Essex.”

Source location

Response from Essex Police
Page 3 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Align Missing Persons Procedure B1601 with national guidance and require contact with BTP when suicide-risk information is marked on the PNC.

Verbatim wording from the response

“As detailed by Chief Inspector Scott-Haynes during the inquest, immediate action was taken to align our Missing Persons Procedure B1601 with the College of Policing guidance. The Procedure is now clear that contact must be made with the British Transport Police (“BTP”) if BTP has placed a suicide risk or related information marker on the Police National Computer (“PNC”).”

Source location

Response from Essex Police
Page 1 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Share national guidance on restricted patients who abscond with Essex Police and relevant external agencies.

Verbatim wording from the response

“3. Essex Police’s Strategic Vulnerability Centre is a department that oversees and co-ordinates the force’s activity across a number of areas of vulnerability. It includes non-operational thematic strands relating to missing persons and Mental Health. Through the work of the Strategic Vulnerability Centre:”

Source location

Response from Essex Police
Page 2 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Embed dedicated constable and inspector liaison capacity at the Linden Centre to improve local identification, information sharing, partnership working and strategic oversight.

Verbatim wording from the response

“10. At a more local level, Essex Police have embedded dedicated police liaison working within the Linden Centre in Chelmsford. This liaison role is resourced by a constable, with an Inspector providing a local strategic overview.”

Source location

Response from Essex Police
Page 4 · response
Published 3 February 2023

Open published response

Other statements in published responses

These actions and other statements could not be clearly connected to one concern in this report.

Recipient-stated actions An action is something a recipient says it has done, is doing, or plans to do in response to a concern raised.18

  1. 1

    Strengthen nursing handovers with shift-based safety huddles for sharing risks and responding proactively to changing patient and environmental needs.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  2. 2

    Revise the electronic handover sheet and increase handover auditing to weekly for assurance.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  3. 3

    Appoint a medical quality lead to lead improvement in medical record keeping.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  4. 4

    Establish an agreement with Essex Police to share missing-patient incident details for call review and learning.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  5. 5

    Re-circulate observation training videos to permanent and temporary staff.

    Stated by Essex Partnership University NHS Foundation TrustStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  6. 6

    Review risk-assessment quality during monthly staff one-to-ones and support implementation through five Deputy Directors of Quality and Safety.

    Stated by Essex Partnership University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 3 February 2023.
  7. 7

    Review the suicide-prevention clinical guideline to incorporate changes to national guidance.

    Stated by Essex Partnership University NHS Foundation TrustStated in progressThe respondent said that this action was in progress when they made their response on 3 February 2023.
  8. 8

    Develop new observation and engagement training videos for permanent and temporary staff.

    Stated by Essex Partnership University NHS Foundation TrustStatus unclearThe respondent did not make the status of this action clear when they made their response on 3 February 2023.
  9. 9

    Support and implement a multi-agency policy defining roles and escalation processes for Mental Health Act sections 135 and 136.

    Stated by Essex PoliceStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  10. 10

    Coordinate regular internal communications publishing relevant guidance, best practice and lessons learned on mental health and missing persons.

    Stated by Essex PoliceStated in progressThe respondent said that this action was in progress when they made their response on 3 February 2023.
  11. 11

    Deliver additional mental-health training to frontline and other officers and staff on the Mental Capacity Act, police powers, diversion and healthcare-setting assaults.

    Stated by Essex PoliceStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  12. 12

    Establish and operate a senior partnership board with EPUT to discuss mental-health system pressures and improvement opportunities.

    Stated by Essex PoliceStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  13. 13

    Create and operate a strategic multi-agency Mental Health Risk Management Board to scrutinise system risks and address agency barriers.

    Stated by Essex PoliceStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  14. 14

    Review the training package for trainee officers and staff to ensure it reflects current guidance.

    Stated by Essex PoliceStated in progressThe respondent said that this action was in progress when they made their response on 3 February 2023.
  15. 15

    Conduct regular operational partnership meetings between the Mental Health Team and EPUT to identify and resolve concerns.

    Stated by Essex PoliceStated in progressThe respondent said that this action was in progress when they made their response on 3 February 2023.
  16. 16

    Attend twice-daily bed-management calls to discuss demands and current system pressures.

    Stated by Essex PoliceStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  17. 17

    Create and operate a dedicated Mental Health Team within the Strategic Vulnerability Centre with specialist policing capacity.

    Stated by Essex PoliceStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.
  18. 18

    Amend the multi-agency Information Sharing Agreement to cover serious-violence, homicide and healthcare-discharge risks and enable tactical risk planning.

    Stated by Essex PoliceStated completedThe respondent said that this action was complete when they made their response on 3 February 2023.

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Strengthen nursing handovers with shift-based safety huddles for sharing risks and responding proactively to changing patient and environmental needs.

Verbatim wording from the response

“In addition, changes have been undertaken with wards to strengthen Nursing handovers and Safety Huddles. Nursing handovers are supported by safety huddles during the shift to maintain a responsive cohesive response to changing needs of patients and the environment. Nursing handovers ensure the transfer of high quality information and to ensure the duty of care is maintained. Effective handover of patient clinical information is a key component of continuity of quality of care and promoting patient safety.”

Source location

Response from Essex Partnership University
Page 3 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Revise the electronic handover sheet and increase handover auditing to weekly for assurance.

Verbatim wording from the response

“Following the incident on the evening of Friday 23rd October 2020, a number of immediate actions were taken related to sharing information about patient risk and the communication of this between professionals:”

Source location

Response from Essex Partnership University
Page 1 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Appoint a medical quality lead to lead improvement in medical record keeping.

Verbatim wording from the response

“• The Trust appointed a medical quality lead who has taken the lead on excellence in medical record keeping.”

Source location

Response from Essex Partnership University
Page 1 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish an agreement with Essex Police to share missing-patient incident details for call review and learning.

Verbatim wording from the response

“In addition, an agreement has been established with Essex Police whereby details of incidents when a patient has been reported as missing are shared with them so the call can be listened to and further learning can be established and shared where necessary.”

Source location

Response from Essex Partnership University
Page 5 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Re-circulate observation training videos to permanent and temporary staff.

Verbatim wording from the response

“• The Trust has re-circulated the observation training video to all staff (including making this available to all temporary workers).”

Source location

Response from Essex Partnership University
Page 2 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review risk-assessment quality during monthly staff one-to-ones and support implementation through five Deputy Directors of Quality and Safety.

Verbatim wording from the response

“• The expectation is that the quality of risk assessments completed by our staff is reviewed during staff monthly 1:1 sessions with line managers to ensure that all staff are maintaining good record keeping. Five Deputy Directors of Quality & Safety are in post supporting and working with operational managers collaboratively to ensure the embedding of this process.”

Source location

Response from Essex Partnership University
Page 2 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the suicide-prevention clinical guideline to incorporate changes to national guidance.

Verbatim wording from the response

“• The Trust’s Clinical Guideline on the Prevention of Suicide is currently under review and will incorporate changes to national guidance. The risk assessment component of the Clinical Guideline is written in accordance with current national guidance whereby risk formulation is individualised and informative to risk management and not a checklist to predict suicidal behaviour.”

Source location

Response from Essex Partnership University
Page 2 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Develop new observation and engagement training videos for permanent and temporary staff.

Verbatim wording from the response

“• Development of new training videos for all staff, including temporary staff members.”

Source location

Response from Essex Partnership University
Page 2 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Support and implement a multi-agency policy defining roles and escalation processes for Mental Health Act sections 135 and 136.

Verbatim wording from the response

“2. At a strategic level, a Mental Health Risk Management Board has been created. This board is co-chaired by a Senior Essex Police officer and the Director of Adult Social Care in Essex County Council. This strategic forum discusses areas concerning mental ill health across Essex, and is attended by senior representatives across the health care system, as well as representatives from BTP. Examples of areas regularly scrutinised are section 135 Mental Health Act backlogs, bed availability and firearms backlogs. The Board also identifies and tackles the agencies’ demands, blockers and enablers. Additionally, a multi-agency policy in relation to sections 135 and 136 of the Mental Health Act has been drafted by EPUT, supported by Essex Police, which enables all agencies to understand their roles when it comes to managing these issues, as well as escalation processes that will apply.”

Source location

Response from Essex Police
Page 2 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Coordinate regular internal communications publishing relevant guidance, best practice and lessons learned on mental health and missing persons.

Verbatim wording from the response

“9. The Strategic Vulnerability Centre also co-ordinates and encourages internal Essex Police communications and messaging in relation to these areas, through publishing of relevant guidance and best practice. These internal communications include any lessons learnt with a regular focus on Mental Health and Missing Persons at least once a month.”

Source location

Response from Essex Police
Page 4 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Deliver additional mental-health training to frontline and other officers and staff on the Mental Capacity Act, police powers, diversion and healthcare-setting assaults.

Verbatim wording from the response

“11. As detailed in the inquest, the investigation of Ms Booroff’s complaint led to a recommendation for additional mental health training within Essex Police. Additional training has now been completed with frontline uniformed officers receiving specific training on the Mental Capacity Act and police powers, diversion through the Mental Health Street Triage team, and how better to deal with assaults within healthcare settings, as part of their continuous professional development. This training was delivered as part of Essex Police’s ongoing training programme. A further continuous professional development training session was completed with officers/staff who would not have been able to access the training otherwise and this was recorded and stored on the force’s relevant internal SharePoint page.”

Source location

Response from Essex Police
Page 5 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Establish and operate a senior partnership board with EPUT to discuss mental-health system pressures and improvement opportunities.

Verbatim wording from the response

“1. The Senior Partnership Mental Health Board, chaired by an Essex Police Assistant Chief Constable and attended by the CEO of EPUT. This allows for the most senior level of discussions, and to discuss system pressures and new ideas.”

Source location

Response from Essex Police
Page 2 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create and operate a strategic multi-agency Mental Health Risk Management Board to scrutinise system risks and address agency barriers.

Verbatim wording from the response

“2. At a strategic level, a Mental Health Risk Management Board has been created. This board is co-chaired by a Senior Essex Police officer and the Director of Adult Social Care in Essex County Council. This strategic forum discusses areas concerning mental ill health across Essex, and is attended by senior representatives across the health care system, as well as representatives from BTP. Examples of areas regularly scrutinised are section 135 Mental Health Act backlogs, bed availability and firearms backlogs. The Board also identifies and tackles the agencies’ demands, blockers and enablers. Additionally, a multi-agency policy in relation to sections 135 and 136 of the Mental Health Act has been drafted by EPUT, supported by Essex Police, which enables all agencies to understand their roles when it comes to managing these issues, as well as escalation processes that will apply.”

Source location

Response from Essex Police
Page 2 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Review the training package for trainee officers and staff to ensure it reflects current guidance.

Verbatim wording from the response

“Additionally, the force learning and development department are reviewing the current training package being provided to trainee officers/staff to ensure that it is up to date and contains the most recent guidance.”

Source location

Response from Essex Police
Page 5 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Conduct regular operational partnership meetings between the Mental Health Team and EPUT to identify and resolve concerns.

Verbatim wording from the response

“5. This ongoing work is supported and facilitated by regular meetings between the Mental Health Team Inspector and EPUT equivalent in which operational areas of concern are discussed which allows for closer partnership working and early resolution of issues.”

Source location

Response from Essex Police
Page 3 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Attend twice-daily bed-management calls to discuss demands and current system pressures.

Verbatim wording from the response

“6. Essex Police representatives also now attend the twice daily bed management call to discuss ongoing demands and understand the day’s system pressures.”

Source location

Response from Essex Police
Page 3 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Create and operate a dedicated Mental Health Team within the Strategic Vulnerability Centre with specialist policing capacity.

Verbatim wording from the response

“4. Essex Police force growth resulted in the creation of a new dedicated Mental Health Team in November 2022. This team is positioned within the Strategic Vulnerability Centre. The team has an establishment of an Inspector, a Sergeant, a police staff supervisor, 2 Constables and 3 police support staff. This team has a holistic overview of mental ill health from a policing perspective within Essex and works with EPUT in partnership to improve and develop working practices and compliance with service level agreements. The intention of the team is to achieve a reduction in existing numbers of section 135 MHA warrants, improvements in the multi-agency response to section 136 MHA assessments, improved information sharing, reducing instances of violence in health care settings, and having multi-agency tactical plans in place for individuals at higher risk of causing serious violence.”

Source location

Response from Essex Police
Page 3 · response
Published 3 February 2023

Open published response

Source evidence

How this respondent action was interpreted

PFD Monitor created a concise, searchable interpretation from the published response wording shown below.

PFD Monitor interpretation

Amend the multi-agency Information Sharing Agreement to cover serious-violence, homicide and healthcare-discharge risks and enable tactical risk planning.

Verbatim wording from the response

“7. Additionally, Essex Police assisted EPUT with amendments to the current Information Sharing Agreement so that it incorporated more partner agencies to cover a broader spectrum. This now includes information-sharing in relation to individuals with indicators of serious violence and homicide, as well as individuals of concern who are being discharged from health care. This enables the identification of risk and for a multi-agency discussion to be held, where a tactical plan can be put in place to mitigate the risk of harm to the public.”

Source location

Response from Essex Police
Page 4 · response
Published 3 February 2023

Open published response
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Information checked against the published report and official responses · Data reviewed 7 Sep 2026 · About data quality and limitations

Official responses located
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Data last updated 7 September 2026