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Delays in ambulance attendance 118 66 23 Mar 2026 Delays in ambulance-to-hospital patient handover 77 53 18 Jun 2026 Unreliable ambulance emergency escalation and contingency arrangements 5 15 6 Jan 2026 Failure to call an ambulance promptly when emergency assistance is required 37 47 27 Jan 2026 Unreliable ambulance call triage and re-triage 50 50 11 May 2026 Unreliable measurement of ambulance response times 2 2 3 Oct 2024 Unreliable ambulance response-time standards and prioritisation 13 20 2 Feb 2026 Inadequate system planning for ambulance-delay pressures 2 3 13 Jun 2025 Unreliable decisions about when ambulance attendance is required 12 26 18 Mar 2026 Failure to provide timely emergency hospital conveyance 11 21 5 Jun 2026 Unreliable communication of ambulance dispatch status and expectations 13 14 15 Jun 2026 Failure to ensure timely ambulance access to care and emergency treatment premises 5 13 25 Nov 2024 Unreliable category 3 ambulance assessment and response arrangements 7 9 6 Jan 2026 Failure to reliably notify receiving hospital staff of ambulance arrivals 3 6 1 Sep 2023 Lack of overarching responsibility for patient safety risks from ambulance delays 2 1 3 Oct 2024 Unreliable ambulance stand-down decisions 3 4 25 Jun 2018 Unreliable ambulance access through road closures and diversions 2 2 2 Oct 2018 Failure of ambulance information systems to transfer safety-critical clinical and operational information 12 20 18 Jun 2025 Failure to provide timely ambulance-based treatment for suspected serious infection 2 3 7 Feb 2026 Unsafe management of ambulance calls involving callers who are alone 5 6 18 Feb 2025 Failure to provide timely clinical review during ambulance call handling 6 10 28 Oct 2025 Failure to dispatch emergency responders promptly to serious incidents 8 10 1 Feb 2024 Unreliable allocation and referral of welfare support between police and ambulance services 5 12 25 May 2025 Failure to provide timely hospital admission 47 56 24 Nov 2025 Unreliable hospital destination selection for patient transfers 5 12 7 Dec 2023